Service Apprentice/Trainee

4 days ago


West Jordan, Utah, United States DMG MORI USA, INC Full time
Job Summary

DMG MORI USA, INC is seeking a highly motivated and detail-oriented Service Apprentice/Trainee to join our team in Utah. As a Service Apprentice/Trainee, you will participate in a comprehensive training program to develop your skills and knowledge in repairing, installing, and moving DMG MORI machines.

Key Responsibilities
  • Complete classroom, factory training, and online classes with a minimum score of 80%
  • Shadow experienced Service Engineers on service calls, traveling to customer sites to gain hands-on experience
  • Assist Service Engineers on calls, learning through observation and hands-on experience
  • Progress through the apprentice program based on competency, with certification and promotion to Service Engineer after 2 years
  • Perform other duties as assigned by management
Requirements
  • High School diploma or equivalent
  • Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude
  • Experience in CNC manufacturing, maintenance, or a related field (journeyman certificate and/or military maintenance training and experience preferred)
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and social skills to effectively communicate with customers and internal staff
  • Ability to communicate professionally and create positive relationships with customers
  • Time management skills to plan work and travel schedules to minimize downtime
  • Adaptability to changing work schedules and travel arrangements
  • Proven written skills and discipline to complete technical documents and reports in a timely fashion
  • Ability to travel domestically and internationally to visit customer locations and trade shows
  • Ability to follow complex written and verbal instructions correctly
Work Environment

Exposure to manufacturing/machining environments with possible hazards such as noise, electricity, chemicals, heavy equipment, and automated machinery. General office environment experienced at DMG MORI office.

Physical Demands

Frequent travel, operating a vehicle, sitting, standing, walking, bending, squatting, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Periodic operating power equipment, sitting at a desk, utilizing computers and phones.

Occasional lifting or moving up to 50lbs.



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