Key Holder

2 weeks ago


Santa Fe, New Mexico, United States Bosque Brewing Co. Full time
Job Title: Key Holder

Bosque Brewing Co. is seeking a highly motivated and enthusiastic Key Holder to join our team. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and ensuring that every guest has a positive experience at our taproom or restaurant.

Responsibilities:
  • Provide fast, informed, and friendly service to every guest
  • Maintain a clean and welcoming environment, including front-of-house areas, bar areas, and storage areas
  • Follow the steps of service throughout the entire guest experience, including greeting guests, answering questions, and guiding guests through all phases of their experience
  • Take food orders and accurately enter orders and special requests into the POS system
  • Work with back-of-house coworkers to ensure orders are filled correctly
  • Establish positive guest relations and maintain a rapport with guests to build a positive reputation and return business
  • Actively inform guests of our beer limit, identify visible intoxication, and take the appropriate steps to refuse service to intoxicated guests
  • Itemize bills correctly and efficiently secure payment from guests
  • Bid farewell to guests, using the guest's name when known, and encouraging them to return
  • Independently identify issues that may directly affect the quality of the guest's experience and take steps towards addressing the concerns
  • Resolve low-level guest issues with efficiency and a courteous attitude
  • Assist management in providing training to FOH staff and oversight of taproom organization, cleanliness, and maintenance
  • Properly open and close the taproom or restaurant, including opening or securing all entrances and exits and performing defined SOPs and processes
Requirements:
  • Must be 21 years of age or older
  • High school diploma, GED, or equivalent work experience required
  • Minimum of two years of experience in the hospitality or food and beverage industry required
  • Previous brewery or craft beer experience preferred
  • Possess a Cicerone Certified Beer Server certification or the ability to successfully pass the Cicerone Certified Beer Server test within a timeframe outlined by Bosque Brewing Co.
  • Ability to work as a team and in a fast-paced environment with high expectations, multiple tasks, and changing conditions
  • Ability to interact professionally, with civility, and effectively with coworkers and the general public
  • Must possess basic financial skills, including processing financial transactions, making and counting correct change, and balancing cash drawers
  • Ability to track inventory using a spreadsheet and perform basic data entry with strict attention to detail
  • Working knowledge of POS systems, specifically Toast, is highly preferred
  • Excellent written and verbal communication skills, with the ability to effectively listen to and understand others
  • Ability to read and follow schedules, menus, SOPs, and policies
  • Ability to present self in a professional, pleasant, and well-groomed manner
  • Ability to move kegs and operate a hand truck
  • Ability to work varied shifts, including weekends and holidays
  • Ability to possess and maintain a valid New Mexico Alcohol Server License and Food Handler Card
  • First Aid and/or CPR Certified is preferred
  • Ability to adhere to company and department rules, policies, and procedures
  • Clearance of a basic background check

  • Key Holder

    2 weeks ago


    Santa Fe, New Mexico, United States Bosque Brewing Co. Full time

    Job Title: Key HolderWe are seeking a highly skilled and enthusiastic Key Holder to join our team at Bosque Brewing Co. As a Key Holder, you will be responsible for providing exceptional customer service, managing the front-of-house operations, and ensuring a seamless guest experience.Key Responsibilities:Provide fast, informed, and friendly service to every...

  • Key Holder

    4 weeks ago


    Santa Fe, New Mexico, United States Bosque Brewing Co. Full time

    Bosque Brewing Co. Key Holder Job DescriptionWe are seeking a highly skilled and enthusiastic Key Holder to join our team at Bosque Brewing Co. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and assisting management with opening and closing procedures.Key...

  • Key Holder

    2 weeks ago


    Santa Fe, New Mexico, United States Restoration Pizza Full time

    Job Title: Key HolderWe are seeking a highly motivated and enthusiastic Key Holder to join our team at Bosque Brewing Co. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and assisting management with opening and closing procedures.Key Responsibilities:Provide fast, informed,...

  • Key Holder

    3 weeks ago


    Santa Fe, New Mexico, United States Restoration Pizza Full time

    Key Holder Job DescriptionAt Bosque Brewing Co., we're seeking a highly skilled and enthusiastic Key Holder to join our team. As a Key Holder, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and assisting management with opening and closing procedures.Key Responsibilities:Provide fast, informed,...

  • Key Holder

    1 week ago


    Santa Fe, New Mexico, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of store operations.Key ResponsibilitiesCustomer Experience: Provide outstanding customer service, greet every...

  • Key Holder

    4 weeks ago


    Santa Fe, New Mexico, United States Restoration Pizza Full time

    Key Holder Job DescriptionAt Bosque Brewing Co., we're seeking a highly skilled and enthusiastic Key Holder to join our team. As a Key Holder, you will be responsible for providing exceptional customer service, ensuring a positive guest experience, and maintaining a clean and welcoming environment.Key Responsibilities:Provide fast, informed, and friendly...


  • Santa Fe, New Mexico, United States PROJECT HOME INC Full time

    Job OverviewWe are seeking a highly motivated and responsible individual to fill the role of Supervisor at Project Home Inc. As a key member of our team, you will be responsible for opening and closing the store, as well as carrying out various administrative duties. You will also assist with customer service and ensure the store is clean and organized.Key...


  • Santa Fe, New Mexico, United States Army National Guard Units Full time

    Job SummaryThis is a National Guard Title 5 Excepted Service Position. The Army National Guard is seeking a highly skilled Procurement Coordinator to join our team. As a Procurement Coordinator, you will serve as the Government Purchase Card Program Coordinator, providing guidance, training, coordination, and oversight based on a comprehensive knowledge of...

  • Key Holder

    2 weeks ago


    Santa Monica, California, United States Solstice Sunglasses Full time

    Job Title: Key HolderSolstice Sunglasses is seeking a highly motivated and experienced Key Holder to join our team. As a Key Holder, you will be responsible for leading by example and reinforcing our customer service standards with the team, representing Solstice's core values and selling culture to create an outstanding store...

  • Key Holder

    3 weeks ago


    Santa Monica, California, United States Solstice Sunglasses Full time

    Key Holder Job Description **About the Role** As a Key Holder at SOLSTICE Sunglasses, you will be an integral part of our store team, responsible for ensuring the smooth operation of our location. You will be the Store Manager's right-hand person, assisting with training and supervision of staff, maintaining store standards, and driving sales...

  • Key Holder

    3 weeks ago


    Santa Clara, California, United States Wilson Sporting Goods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Key Holder to join our team at Wilson Sporting Goods. As a Key Holder, you will be responsible for delivering exceptional athlete experiences, leading by example, and driving sales growth through motivating and coaching the Advisor team.Key ResponsibilitiesDeliver exceptional athlete...

  • Key Holder Position

    2 weeks ago


    Santa Monica, California, United States Everything But Water Full time

    Job Title: Key HolderAt Everything But Water, we are seeking a highly motivated and customer-focused Key Holder to join our team. As a Key Holder, you will play a key role in creating a customer-centric environment through exceptional customer service and sales skills.Responsibilities:Work closely with Store Manager and Assistant Store Manager to support...

  • Key Holder Assistant

    2 weeks ago


    Santa Monica, California, United States Everything But Water Full time

    Key Holder Job DescriptionAt Everything But Water, we're seeking a highly skilled Key Holder to join our team. As a Key Holder, you will play a vital role in creating a customer-centric environment through exceptional customer service.Responsibilities:Work closely with Store Management and Assistant Store Management to support business needs, ensure adequate...

  • Key Holder Position

    3 weeks ago


    Santa Rosa, California, United States Boot Barn Full time

    Boot Barn Santa Rosa Ave Job Description **Job Summary:** As a Key Holder at Boot Barn, you will be responsible for providing an exceptional customer experience to all customers. You will embody the Boot Barn mission, vision, and values by developing selling and service skills, product knowledge, merchandising, and visual presentation skills, as well as...

  • Key Holder

    2 weeks ago


    Santa Clara, California, United States Wilson Sporting Goods Full time

    OverviewAs a Key Holder at Wilson Sporting Goods, you will be responsible for delivering an exceptional athlete experience by educating customers on our performance sportswear and hardgoods. You will be the best Advisor on the floor and lead by example, motivating and coaching the Advisor team to create a world-class customer...


  • Santa Maria, California, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Part Time Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of store operations.Key ResponsibilitiesProvide outstanding customer service, ensuring a positive and...


  • Santa Maria, California, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team members.Key ResponsibilitiesProvide outstanding customer service, ensuring every customer feels valued and...


  • Santa Rosa, California, United States DXL Group Full time

    About DXL GroupDXL Group is a leading specialty retailer of men's Big + Tall apparel, committed to building long-term relationships with our guests by providing an unparalleled shopping experience.Job SummaryWe are seeking a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about delivering exceptional customer service and...

  • Key Holder Full Time

    3 weeks ago


    Santa Monica, California, United States Solstice Sunglasses Full time

    Job Title: Key HolderSOLSTICE Keyholders are the Store Manager's trusted partners, responsible for ensuring the store consistently achieves sales goals and executes all operational functions. As the regular openers and closers of their location, they act as the Manager-on-Duty in the absence of the Store Manager, leading by example and reinforcing our...

  • Retail Key Holder PT

    4 months ago


    Santa Clarita, United States SalonCentric Full time

    Santa Clarita, CA Posted: 05/24/2024DescriptionSalonCentric Key Holder - Part TimeDo you have a passion for people and delivering exceptional customer service?Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry?Do you love hair and beauty products? If you answered YES, apply today for our...


  • Santa Monica, California, United States Solstice Sunglasses Full time

    Job Title:SOLSTICE Keyholders are the Store Manager's trusted team members who play a vital role in ensuring the store's success. As a Key Holder, you will be responsible for leading by example and reinforcing our customer service standards with the team.Responsibilities:Assist with training and supervision of staff to develop and maintain store selling,...

  • Retail Key Holder PT

    4 months ago


    Santa Clarita, United States SalonCentric Full time

    Santa Clarita, CA Posted: 05/24/2024 Description SalonCentric Key Holder - Part Time Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for...

  • Supervisor

    3 weeks ago


    Santa Fe, United States PROJECT HOME INC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingEmployee DiscountJob SummaryWe are looking for a highly motivated and responsible person to join our team as a supervisor. As a Key Holder, you will open and close the store, as well as carry out various administrative duties....


  • Santa Fe Springs, California, United States AtWork PS Full time

    AtWork PS is seeking a highly dependable and team-oriented Front Office Coordinator to start their career. As a key member of our team, you will provide exceptional customer service, demonstrate administrative skills, and be willing to learn and grow with us.**Job Summary:**We are looking for a detail-oriented and organized individual to handle day-to-day...

  • Keyholder

    6 days ago


    Santa Clara, California, United States Estee Lauder Companies, Inc. Full time

    Key Holder Job DescriptionWe are seeking a highly motivated and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store.As a Key Holder, you will use your exceptional coaching and mentoring skills to lead by example, modeling the behaviors and values that drive our company's...


  • Santa Maria, California, United States goPuff Full time

    Key Holder and Sales SupportWe are seeking a highly motivated and customer-focused Key Holder to join our Retail Operations team. As a Key Holder, you will play a critical role in ensuring the smooth operation of our store, providing exceptional customer service, and driving sales.Responsibilities:Provide outstanding customer service by greeting and engaging...


  • Santa Barbara, United States Johnny Was Full time

    Johnny Was, LLCAt Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming - the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.Position Overview:The Retail Sales Associate is a talented, hardworking, and an...


  • Santa Barbara, United States Johnny Was Full time

    Johnny Was, LLC At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming - the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies. Position Overview: The Retail Sales Associate is a talented, hardworking, and an...