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Retail Operations Associate

2 months ago


Santa Maria, California, United States goPuff Full time
Key Holder and Sales Support

We are seeking a highly motivated and customer-focused Key Holder to join our Retail Operations team. As a Key Holder, you will play a critical role in ensuring the smooth operation of our store, providing exceptional customer service, and driving sales.

Responsibilities:
  • Provide outstanding customer service by greeting and engaging with customers, answering questions, and making product recommendations.
  • Assist with opening and closing the store, including counting cash, preparing deposits, and maintaining store appearance.
  • Support new employees in their onboarding process, providing guidance and training on store procedures and product knowledge.
  • Process cash transactions accurately and efficiently, including operating scanners and cash registers.
  • Monitor the sales floor to prevent theft and minimize loss, ensuring adherence to security procedures.
  • Assist with inventory management tasks, including restocking merchandise and conducting inventory counts.
  • Train new employees on store procedures, product knowledge, and customer service standards.
Qualifications:
  • 1+ years of leadership experience in retail, grocery, military, or restaurant environments.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Basic math skills and proficiency in cash handling.
  • Team-oriented mentality and excellent communication skills.
  • Ability to lift up to 49 pounds.
Compensation:

Gopuff offers competitive compensation based on market pricing and pay may vary depending on location. The salary range for this role in Santa Maria, CA is USD $[insert range].

A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.