Sales Director

4 weeks ago


Lindenhurst, New York, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Job Description:

As a Sales Manager at SERVPRO, you will be responsible for leading the Franchise marketing team and developing and implementing an annual marketing plan to promote Franchise services and develop a diverse customer base. You will also train and develop a professional marketing team capable of achieving annual sales revenue goals.

Responsibilities:
  • Develop marketing initiatives and budget, create annual marketing plan, and provide marketing materials
  • Complete annual marketing needs assessment; including planning CE classes, planning lunch-and-learns, scheduling the budget, and developing action plans for centers of influence (COIs)
  • Identify and establish revenue, collection, and activity goals
  • Compare past and projected revenues to marketing goals
  • Increase sales revenue and achieve sales goals
  • Recruit, hire, and train sales and marketing staff
  • Monitor and coach sales/marketing activities
  • Evaluate sales and marketing staff performance
  • Manage and improve customer satisfaction, including the resolution of any customer complaints
Qualifications:
  • 5+ years sales, marketing, or customer service experience, with demonstrated history of sales ability and growth
  • Effective oral and written communication
  • Experience in building a strong team with tangible leadership skills
  • Solid organization and planning capabilities, strong attention to detail
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to meet people in new or difficult situations and build rapport
  • Capability to work in a fast-paced, team-oriented office environment while being self-motivated, goal-oriented, and able to multi-task
  • Bachelor's degree in marketing or business or equivalent experience
  • Experience with professional sales or marketing associations, a plus
  • Ability to successfully complete a background check subject to applicable law

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. At SERVPRO, you can make a positive difference in people's lives each and every day. We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy. We look forward to hearing from you.


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