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Area Technology Manager

2 months ago

Arlington Virginia, United States Bowlero Full time
About the Role

We are seeking a highly skilled and experienced Area Technology Manager to join our team at Bowlero. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our bowling centers' technical equipment, including arcade games, laser tag, IT systems, and voice/data technology.

Key Responsibilities
  • Train and support center staff in servicing amusement equipment and technical systems
  • Perform installation, inspection, repair, replacement, rotation, and preventative maintenance of equipment in Bowlero centers
  • Deploy computers, communication equipment, and voice/data technology at new or remodeled centers
  • Support enterprise-wide hardware installations and application rollouts
  • Use software and hardware to troubleshoot and provide technical analysis for IT communications, Point of Sale (POS) systems, mobile devices, printers, networks, cabling, servers, and associated systems
Requirements
  • Proficiency in troubleshooting IT systems, network issues, and POS equipment
  • Strong customer service and leadership skills, with experience training and developing staff
  • Excellent problem-solving, critical thinking, and multitasking abilities
  • Ability to work flexible schedules, including weekends, holidays, and extended hours
  • Technical degree or certification preferred
About Bowlero

Bowlero is a leading entertainment company with over 350 destinations spanning North America. We are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for our associates. We offer a competitive total rewards package, including performance-based incentives and a range of benefits.