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Retail Sales Consultant

2 months ago


Homestead, Florida, United States Columbia Sportswear Full time

At Columbia Sportswear, we recognize that our employees are our most valuable resource, and we are committed to fostering their growth and development. We understand that each career journey is unique, and we encourage you to carve your own path.

POSITION OVERVIEW

With a global presence of over 430 retail locations, our team members play a crucial role in our operations. Responsibilities include ensuring product availability on the sales floor, crafting engaging visual displays, addressing customer inquiries, and facilitating a smooth checkout process. Our associates are dedicated to creating memorable shopping experiences while supporting the Store Leadership team in fulfilling Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Sales Consultant, you will act as a brand ambassador, delivering outstanding in-store experiences through positive interactions with customers. You will utilize your natural problem-solving skills and sales expertise to address customer questions and provide compelling product recommendations, all while embodying Columbia Sportswear's values to enhance customer service and teamwork.

KEY RESPONSIBILITIES

  • Deliver exceptional customer service by addressing consumer inquiries regarding product features, benefits, and availability; engage with customers to understand their needs and preferences (e.g., demonstrate and explain merchandise, suggest suitable options, etc.).
  • Uphold store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stockroom, or other inventory locations.
  • Efficiently and accurately perform all required cash register transactions (e.g., sales, returns, exchanges, connecting customers to loyalty programs).
  • Contribute to store profitability by accurately and efficiently receiving, handling, replenishing, and processing incoming and outgoing product flow.
QUALIFICATIONS
  • No specific educational requirements (High School Diploma or GED preferred).
  • Up to 2 years of experience in a similar role.
  • Proficient in operating a Point of Sale (POS) system and other in-store computerized systems.
WORK ENVIRONMENT
  • Frequently engaged in a dynamic environment that may require physical activity (e.g., moving items weighing up to 40 lbs.), with potential exposure to dust and noise.
  • Occasionally requires the ability to work in a stationary position.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule, which may vary seasonally and in response to business trends.
This job description is intended to provide a general overview of the position's scope and responsibilities within the company.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We are committed to providing reasonable accommodations to individuals with disabilities. If you require assistance due to a disability during any part of the employment process, please inform your recruiter.

At Columbia Sportswear Company, we are proud to offer part-time employees a range of benefits designed to enhance your life and work experience. These benefits include financial security options such as a 401k plan with a generous company match, free and confidential counseling services through EAP+, and commuter benefits including transit and parking reimbursement programs. We also provide wellness benefits and employee discounts.