Parts Operations Manager

4 weeks ago


Pleasanton, Texas, United States National Guard Employment Network Full time
Job Title: Parts Manager

At National Guard Employment Network, we are seeking a highly skilled and experienced Parts Manager to join our team.

Job Summary:

The successful candidate will be responsible for managing parts operations within the dealership to provide exceptional customer service while maximizing return on investment through parts sales, inventory control, and expense control.

Key Responsibilities:
  • Develop and implement effective parts department processes to ensure internal and external customer satisfaction
  • Promote and merchandise parts and accessories in conjunction with other store locations
  • Create annual parts department goals and budget, aligned with the organization's financial and operational objectives
  • Develop and execute a parts department marketing plan and monitor monthly progress to achieve departmental goals
  • Maintain an accurate and effective parts inventory control system, including a perpetual and/or annual physical inventory and proper counter procedures
  • Submit all parts warranty and return claims within the required time frame to receive maximum credit
  • Maximize use of all order discount programs to achieve management stock order goals
  • Ensure all department tools, equipment, and vehicles are in good working order
  • Manage recruiting, staffing, and employee development activities for employees reporting to this position
Requirements:
  • 1+ years of experience in parts department operations
  • Experience leading others
  • Ability to use standard desktop load applications, such as Microsoft Office and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Basic understanding of financial principles relative to parts department operations
  • Ability to analyze and interpret internal reports
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • High School Diploma or equivalent experience


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