Retail Customer Service Representative

5 days ago


Gulf Breeze, Florida, United States Wal-Mart Stores , Inc. Full time
Retail Customer Service Representative

We are seeking a friendly and approachable Retail Customer Service Representative to join our team at Wal-Mart Stores, Inc. in Gulf Breeze, FL.

About the Role:

  • You will be responsible for interacting with customers in a professional manner, answering questions about products, and making recommendations to meet their needs.
  • As a Retail Customer Service Representative, you will play a key role in ensuring that customers have a positive shopping experience by being knowledgeable about products and services.
  • You will work closely with other associates and supervisors to achieve sales goals and provide exceptional customer service.

Benefits and Compensation:

  • A competitive hourly wage ranging from $14.00 to $26.00, depending on location and performance.
  • Annual or quarterly performance incentives, in addition to regular pay.
  • Premiums may be paid based on schedule, facility, season, or specific work performed, ranging from $0.35 per hour to $3.00 per hour.
  • A comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including vacation, sick leave, holidays, and parental leave.

Key Responsibilities:

  • You must be able to walk up to 5 miles each day while fulfilling online customer orders.
  • You should be able to review customer orders, locate and select merchandise on the sales floor, and ensure that customer orders are filled accurately.
  • You should have a positive attitude and be able to smile, greet, and thank customers effectively.

The estimated salary for this position is between $15,000 and $30,000 per year, depending on the number of hours worked and performance.



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