Customer Service Supervisor

3 weeks ago


Gulf Breeze, Florida, United States Highline Storage Partners Full time

Are you passionate about delivering exceptional customer service? Do you have a knack for sales and marketing? We're looking for a Customer Service Supervisor to join our team at Highline Storage Partners As a Customer Service Supervisor, you will be responsible for overseeing the customer service department and ensuring that all customers receive top-notch service.

Key Responsibilities:
  • Supervise a team of customer service representatives
  • Develop and implement policies and procedures to improve customer satisfaction
  • Manage customer complaints and resolve issues in a timely manner
  • Monitor and analyze customer feedback and make recommendations for improvement
  • Work closely with other departments to ensure seamless customer experience
What We Offer:
  • $16-$17 per hour
  • Competitive benefits package, including medical, dental, vision, life insurance, and 401(k)
  • Ongoing training and development opportunities
  • Opportunity to work in a dynamic and growing industry
Requirements:
  • Bachelor's degree in Business Administration, Management, or a related field
  • Previous experience in customer service or a related field
  • Excellent communication and leadership skills
  • Able to multitask and prioritize tasks effectively
  • Valid driver's license and reliable transportation


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