Oil Industry Customer Support Specialist
2 days ago
At Sapp Bros., we value quality, integrity, and growth. Our team is passionate about delivering top-notch petroleum products and exceptional service. We're committed to building lasting partnerships with our customers and partners. If you're a motivated and dedicated professional looking for a new challenge, consider joining our team as a Petroleum Customer Service Representative.
About the Role:
This is a full-time position based in Omaha, NE. You'll be responsible for:
- Supporting walk-in and phone customers by managing orders and distributor buy-backs efficiently and accurately.
- Providing accurate product pricing and connecting customers with the right team members to finalize sales.
- Building expert-level knowledge of our products to answer questions and resolve issues like a pro.
- Keeping customers informed of new products, promotions, and specials.
- Initiating and tracking orders in our ERP system, ensuring smooth deliveries.
- Collaborating with other teams to meet customer needs on time.
- Promoting safe product handling practices while ensuring customer satisfaction.
- Using Salesforce to support customers and sales teams effectively.
What You'll Get:
In addition to competitive pay ($55,000 - $65,000 per year) and comprehensive benefits, you'll enjoy perks like gym membership reimbursement, tuition assistance, and employee discounts. At Sapp Bros., we believe in blessing and serving others, which drives everything we do.
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