Customer Engagement Specialist

3 weeks ago


West Columbia, South Carolina, United States Zales Full time

**About Zales**

Zales is a leading retailer of fine jewelry and watches, offering a wide selection of products to suit various tastes and budgets.

**Job Summary**

We are seeking a highly motivated and customer-focused Sales Associate/Jewelry Consultant to join our team at Zales in Columbia, SC. As a key member of our sales team, you will be responsible for providing exceptional customer service and contributing to the overall success of our store.

**Key Responsibilities:**

  • Engage customers in conversation to understand their needs and preferences
  • Present merchandise and share detailed information regarding features and benefits of products
  • Provide information regarding extended service plans and financing options
  • Meet individual and team sales goals by building strong relationships with customers and promoting products effectively

**Requirements:**

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also have a strong passion for sales and customer service, and be able to work effectively as part of a team.

**What We Offer:**

In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Our employees also enjoy discounts on our products and services, as well as opportunities for career advancement and professional growth.

Estimated salary range: $30,000 - $50,000 per year, depending on experience.



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