Customer Service Specialist
2 days ago
We are seeking a skilled Customer Service Specialist to join our team at Prisma Health. As a key member of our Revenue Cycle department, you will be responsible for providing exceptional service to patients and families while ensuring accurate and timely billing and follow-up on accounts.
About the Role- Resolve billing concerns and address inquiries related to insurance matters, assist patients with MyChart while establishing a rapport with diverse patient populations.
- Greet patients in a professional and courteous manner, communicate clearly and professionally through oral and written communication.
- Contact payers and make hard inquiries on account status if needed, escalate problem accounts to appropriate areas and document billing activity according to departmental guidelines.
- Handles a high volume of inbound calls, resolves patient complaints, and ensures compliance with privacy, HIPAA, and regulatory requirements.
- Knowledgeable about the entire Revenue Cycle and Epic system, participates in general or special assignments, and attends required training sessions.
- Cross-trained and proficient to operate in various roles, including A/R Follow-up Representative, Cash Posting Representative, Claims Clearinghouse Representative, and more.
- High School diploma or equivalent, 2 years of experience in billing, bookkeeping, or accounting.
- Excellent communication and customer service skills, ability to work effectively in a fast-paced environment.
$45,000 - $60,000 per year, depending on experience and qualifications.
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Customer Service Specialist
6 hours ago
West Columbia, South Carolina, United States Lose Design Full timeAbout the JobWe are seeking a highly skilled Customer Service Specialist to join our team. This role requires delivering exceptional customer service and building strong relationships with clients.
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Customer Service Delivery Specialist
1 week ago
West Columbia, South Carolina, United States U-Haul Full timeCompany Overview: As a leading provider of moving and storage solutions, U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Delivery Specialist. This role involves operating a flatbed truck and transporting U-Box containers to customers' homes and businesses in the local area. If you have a clean...
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West Columbia, South Carolina, United States Teleperformance USA Full timeTeleperformance USA offers a rewarding career opportunity as a Customer Service Banking Specialist. With our company, you will be responsible for handling customer inquiries and resolving issues in a timely manner. This role requires excellent communication skills to effectively interact with customers and troubleshoot equipment and system problems. You will...
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Banking Customer Service Professional
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Customer Experience Specialist
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Insurance Customer Service Specialist
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Customer Experience Specialist
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Customer Service Specialist
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Customer Service Representative Specialist
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Customer Service Team Member
3 weeks ago
Columbia, South Carolina, United States Chick-fil-A Full timeOverviewWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Team Member - Fresh Food Specialist. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences while maintaining the highest standards of food quality and safety.Salary$12-$15 per hourJob...
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Customer Service Representative
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Customer Service Ambassador
1 day ago
West Columbia, South Carolina, United States Lose Design Full timeAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team at Lose Design. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building strong relationships with our clients.The Role: As a Customer Service Representative,...
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Customer Service Associate
1 day ago
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Environmental Services Specialist
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Customer Service Representative
1 week ago
West Columbia, South Carolina, United States Food Lion Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Columbia, USA. As a key member of our Front End team, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized store environment.The ideal candidate...
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Customer Service Representative
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West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeAs a key member of our team at BlueCross BlueShield of South Carolina, you will be responsible for delivering exceptional customer service to our valued clients. Your primary goal will be to provide thorough and accurate responses to all customer inquiries, ensuring a high level of customer satisfaction.Description Logistics:This full-time position involves...
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Customer Service Ambassador
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West Columbia, South Carolina, United States State Farm Insurance Full time**Job Summary**We are looking for a Customer Service Ambassador to join our team at State Farm Insurance. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and support to our clients. This includes assisting with policy applications, renewals, and cancellations, as well as handling billing and payment...
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Customer Service Representative
1 day ago
West Columbia, South Carolina, United States Lose Design Full timeJob Summary:About the JobWe are seeking a skilled Customer Service Representative to deliver exceptional front desk service, maximize customer satisfaction, and build relationships with existing and potential clients.The Role:Lose Design is a multi-disciplinary design firm looking for a dynamic individual to join our team. We offer a competitive salary of...
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Customer Service Representative
3 weeks ago
West Columbia, South Carolina, United States Wal-Mart Stores , Inc. Full timeBecome a Customer Service Representative at Walmart and join a team dedicated to delivering exceptional customer experiences. As a key member of our sales floor team, you will provide top-notch service, resolve issues promptly, and ensure customers leave the store feeling satisfied.This is an excellent opportunity to develop your communication and...