Project Integrator Specialist
6 days ago
About the Role
The Metamorphosis Group, Inc. seeks a highly skilled Project Integrator to join our team. As a key member of our project management team, you will be responsible for providing exceptional customer support and collaborating with our IT partners to ensure seamless application development and maintenance.
Key Responsibilities
- Act as a central point of contact between customers and application users to resolve issues promptly and efficiently.
- Collaborate with our IT partners to capture and manage user needs, ensuring the full range of requirements are met.
- Assist the product owner and development team in achieving customer satisfaction through effective issue resolution and communication.
- Determine the cause of any issue and provide the best solution or document it for further research and follow-up, if needed.
- Build sustainable relationships with customers through timely, open, and interactive communication.
Requirements
- Demonstrated experience managing requirements in an Agile development environment.
- Demonstrated experience using Confluence software.
- Demonstrated experience supporting project managers and subject matter experts by planning projects, developing contingencies, and producing schedules.
- Demonstrated experience as a SharePoint or Confluence administrator.
- Demonstrated experience providing timely notifications to relevant stakeholders regarding upcoming deadlines for documentation submission.
- Demonstrated experience serving as a point of contact to set up accesses for new team members.
- Demonstrated experience organizing meetings, reserving conference rooms, and taking notes.
Preferred Qualifications
- Demonstrated experience with the Sponsor's finished intelligence production process applications and analytic workflow processes.
- Demonstrated experience using JIRA project management software.
- Demonstrated experience supporting concept development, systems specifications, technical exchanges, and metrics analysis.
- Demonstrated experience resolving problems, including organizing and structuring solutions to complex problems.
Work Environment
The physical demands of this role are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TMG is an Equal Opportunity Employer.
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