Senior Sales Professional

3 weeks ago


Bellingham, Washington, United States AutoZone Full time

Job Summary

We are seeking a highly skilled Senior Retail Sales Associate to join our team at AutoZone. As a key member of our sales team, you will be responsible for driving sales through superior customer service, assisting customers, and performing daily assigned duties.

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Key Responsibilities

  • Sales: Drives sales through superior customer service and exceeds customer expectations.
  • Customer Service: Provides WOW Customer Service to ensure customer satisfaction.
  • Daily Duties: Ensures assigned store tasks are completed in a timely manner on assigned shift.
  • Cash Handling: Operates cash registers and follows established cash handling procedures.
  • Loss Prevention: Follows company policies and loss prevention procedures.
  • Safety: Maintains a safe working environment including PPE (Personal Protective Equipment).
  • Maintenance: Maintains store appearance and merchandising standards as directed.
  • Restocking: Ensures that merchandise is restocked and placed in their respective areas.
  • Product Knowledge: Utilizes ZNET to help customers locate merchandise or find suitable alternatives.
  • Diagnostic Skills: Maintains product knowledge and current promotions through AutoZone systems and information sources.
  • Installation: Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs.
  • OBDII: Utilizes OBDII to read codes from customers automobiles.
  • Problem Solving: Ability to diagnose automobile problems and recommend solutions.
  • Communication: Communicates with managers regarding customer concerns and employee matters.
  • Development: Actively engaged in developing more effective customer service skills.
  • Advice: Provides honest and trustworthy advice to customers regarding the best products that fit the customers expectations.
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Requirements

  • Education: High School diploma or equivalent required.
  • Skills: Basic knowledge of automotive parts required.
  • Communication: Excellent communication and decision making skills.
  • Lifting: Ability to lift, load, and deliver merchandise.
  • Schedule: Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts.

Compensation

The estimated salary for this position is $17.50 - $18.00 per hour, based on location and experience.



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