Automotive Sales Professional

6 days ago


Bellingham, Washington, United States AutoZone Full time

As an Automotive Sales Professional at AutoZone, you will play a critical role in driving sales through exceptional customer service. Your primary goal is to exceed customer expectations and provide a WOW Customer Experience.

This involves assisting customers with their queries, performing daily tasks, and maintaining compliance with company procedures as per AutoZone's expectations by Living the Pledge every day.

Your responsibilities include:

  • Providing WOW Customer Service
  • Ensuring assigned store tasks are completed in a timely manner on assigned shift
  • Operating cash registers and following established cash handling procedures
  • Following company policies and loss prevention procedures
  • Maintaining a safe working environment including PPE (Personal Protective Equipment)
  • Maintaining store appearance and merchandising standards as directed
  • Ensuring that merchandise is restocked and placed in their respective areas
  • Utilizing ZNET to help customers locate merchandise or find suitable alternatives
  • Maintaining product knowledge and current promotions through AutoZone systems and information sources
  • Practicing GOTTChA and assisting with the installation of wipers blades, batteries and light bulbs
  • Utilizing OBDII to read codes from customers automobiles
  • Ability to diagnose automobile problems and recommend solutions
  • Communicating with managers regarding customer concerns and employee matters
  • Actively engaged in developing more effective customer service skills


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