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Client Service Associate/Teller

2 months ago

Phoenix, Arizona, United States BankTalent HQ Full time

About BankTalent HQ

We are a community of professionals with relationships at our core. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive.

Job Summary

We are seeking a seasoned Client Service Associate (Teller) to join our team in our Wickenburg branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you.

Key Responsibilities

  • Accurately process debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
  • Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
  • Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
  • Identify and maximize cross-sell the banks' opportunities through exploring needs.
  • Other duties as assigned.

Qualifications

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Requirements

  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
  • Must have solid balancing and customer service skills.
  • Ability to cross-sell bank products based on client's needs.

Benefits

  • Medical, Dental and Vision Insurance - START DAY ONE
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
  • Mental health benefits including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees.
  • Employee Ambassador preferred banking products.