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Bilingual Patient Coordinator
2 months ago
We are seeking a highly skilled and enthusiastic Bilingual Patient Coordinator to join our team at Muir Station Smiles. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, ensuring a seamless and welcoming experience from the moment they arrive at our office.
Key Responsibilities:
- Greet patients with a warm and friendly demeanor, setting the tone for their visit
- Manage patient appointments and maintain the office schedule to ensure efficient operations
- Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
- Verify insurance coverage and assist patients with billing and payment inquiries
- Maintain a clean and organized front office area
- Collaborate with the dental team to ensure seamless patient experiences
Requirements:
- Bilingual in English and Spanish is required
- Previous experience in a customer service or receptionist role is preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in computer skills and experience with dental software is a plus
- Must be dependable, punctual, and able to work well independently as well as part of a team
About Us:
Muir Station Smiles is a proud partner of Image Specialty Partners, a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem. Guided by our fundamental values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients.
EEO Statement:
Image Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.
Wage Transparency Statement:
In compliance with California law, Image Specialty Partners is obligated to provide a reasonable estimate of the compensation range for this role. The actual salary will be determined based on the candidate's qualifications, experience, and other job-related factors.
