Digital Workplace Experience Lead

4 days ago


New York, New York, United States YOOBIC Full time
Job Description
  • Manage relationships with Key Client stakeholders at YOOBIC's enterprise and strategic clients.
  • Organize Quarterly Business Reviews and Operational Reviews with Clients to define and track customer value.
  • Identify opportunities for improvement, driving optimal use of the platform.
  • Flag potential risks to enhance business and operational efficiency.
  • Define high-level strategy and target model with Clients for long-term adoption and satisfaction.
  • Day-to-day follow-up on client activity and operations.
  • Data analysis, leveraging YOOBIC and client KPIs for informed decision-making.
  • Act as a functional advisor and take a proactive approach to client issue resolution.
  • Develop consultative relationships with each client, working closely with Sales and Account Management to provide solution planning support.

The ideal candidate will have strong experience in Customer Success or Client Relationship roles within B2B SaaS businesses, ideally working with enterprise or strategic Retail clients. They will be client-facing, people-oriented, and possess excellent project management skills. A proactive attitude, start-up mentality, and resourceful nature are essential for success in this role.



  • New York, New York, United States Columbia University Full time

    Teach Digital Workplace Transformation at Columbia UniversityColumbia University's School of Professional Studies is seeking an experienced instructor to teach Digital Workplace Transformation, a core course for our M.S. in Information & Knowledge Strategy (IKNS) program.About the RoleThis part-time lecturer position involves leading online class lectures,...


  • New York, New York, United States Align Communications Full time

    Overview">We are a leading global provider of technology infrastructure solutions, specializing in designing and deploying technology infrastructure solutions from the desktop to the data center. Our professional services team includes Workplace Technology, Data Center Solutions and Migrations & Cloud, providing strategic consulting, design, project...


  • New York, New York, United States Digital Remedy Full time

    Senior Product LeadDigital Remedy is a leading performance marketing partner headquartered in New York City, dedicated to helping marketers achieve better outcomes and higher ROI on their media investments.This role requires a seasoned product leader who can drive the overall product strategy, aligning it with the company's vision, business objectives, and...


  • New York, New York, United States Sphere Digital Recruitment Group Full time

    Sphere Digital Recruitment Group is seeking an experienced Digital Media Producer Lead to join our team.The ideal candidate will have a strong background in social media content creation and a proven track record of delivering high-quality content.In this role, you will be responsible for developing and implementing creative strategies across multiple social...


  • New York, New York, United States Industrious Full time

    About the CompanyIndustrious is a leading provider of workplace-as-a-service solutions, boasting the highest-rated workplaces in the industry. Our mission revolves around creating exceptional days for teams of all sizes and stages, including our own.We believe that great days at work are built on strong team dynamics and meaningful problem-solving...


  • New York, New York, United States iOne Digital Full time

    We are seeking a highly skilled and experienced Media Producer to join our team at iOne Digital. As a key member of our production team, you will be responsible for producing and editing original video content for use across our key brands and global third-party platforms.Company OverviewiOne Digital is a leading online community that provides rich content...


  • New York, New York, United States Randstad Digital Full time

    Randstad Digital is seeking a Digital Finance Architect to join our team. This role involves designing and implementing effective solutions focused on Workday Financials.**Key Requirements:**5+ years of experience in Workday Financial Accounting.5+ years of experience in Workday Financial Data Model (FDM).**Additional Benefits:** Competitive salary,...


  • New York, New York, United States iOne Digital Full time

    At iOne Digital, we are dedicated to creating an online community that provides rich content and digital products engaging the lives of African Americans.We are seeking a talented Digital Content Specialist to join our team and help us deliver high-quality content to our audience.The ideal candidate will have a strong background in journalism or liberal arts...


  • New York, New York, United States Capital One Full time

    About Capital One">Capital One is at the forefront of enriching customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.">The Role">This position involves collaborating with technology,...


  • New York, New York, United States Weill Cornell Medical College Full time

    Company OverviewWeill Cornell Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating the next generation of physicians and scientists.Job SummaryWe are seeking an experienced Digital Experience Director to lead our web production team in creating seamless digital...


  • New York, New York, United States SOL Digital LLC Full time

    Company OverviewSOL Digital LLC is a leading business consulting firm that specializes in guiding clients through digital transformation. With expertise spanning multiple industries, including Media, Entertainment, Pharmaceutical, Retail, and Government, we deliver top-notch services in Program & Project Management, Business Analysis, Product Management, and...


  • New York, New York, United States MeanPug Digital Full time

    MeanPug Digital is a dynamic digital agency specializing in legal services. We are seeking an experienced Account Strategist to join our team.With a passion for creativity and execution, you will play a key role in driving the success of our clients. As a startup, we value innovation and out-of-the-box thinking.We offer a competitive salary of $80,000 -...


  • New York, New York, United States AKA Group Limited Full time

    Unlock Your Potential as a Lead Digital Marketing Strategist at AKA Group LimitedAward-winning AKA Group Limited is seeking a highly skilled and experienced Lead Digital Marketing Strategist to join our team in New York City. As a key member of our Media department, you will be responsible for developing and executing comprehensive digital marketing...


  • New York, New York, United States DoubleVerify Full time

    **DoubleVerify Overview**At DoubleVerify, we empower brands and publishers to grow their digital businesses by ensuring the quality and effectiveness of their advertising.We're looking for a talented Senior Product Designer to join our team in NYC. As a key member of our Pinnacle product design team, you will be responsible for designing best-in-class...

  • Digital Product Lead

    3 weeks ago


    New York, New York, United States PubMatic Full time

    At PubMatic, we're maximizing customer value by delivering digital advertising's supply chain of the future.We empower the world's leading digital content creators to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.The Senior Product...


  • New York, New York, United States Datamaran Full time

    About DatamaranAt Datamaran, we're revolutionizing ESG solutions for global industry leaders. Our AI-powered SaaS platform empowers organizations to integrate ESG into core strategies, driving meaningful impact at scale.Our MissionWe've been on a mission since 2014 to deliver world-class solutions that enable businesses to align with stakeholder...


  • New York, New York, United States ESI Design Full time

    Role OverviewWe are seeking an experienced Lead Creative Technologist to join our team at ESI Design.The ideal candidate will have a strong background in experience design, with 8-10 years of professional experience leading teams and delivering projects. They will be responsible for translating creative concepts into realistic, reliable, and efficient...


  • New York, New York, United States Ness Digital Engineering Full time

    Ness Digital Engineering, a pioneering firm in digital advisory and scaled engineering services, invites applications for a Digital Engineering Professional role. Based in Hudson yards, NY, this is a full-time position that offers an exciting blend of strategy and technology.Estimated Salary: $120,000 - $180,000 per yearThis role requires a Python Full Stack...


  • New York, New York, United States Situation Group Full time

    Unlock Your Potential as a Digital Production LeadSituation Group, a renowned collective of award-winning advertising agencies and a respected nonprofit, seeks a seasoned Digital Production Lead to spearhead the execution of creative projects from conception through delivery. With a focus on print and digital production, this role will report to the...


  • New York, New York, United States Pomvom Full time

    **Unlock Your Potential**About the Job:We're looking for outgoing and high-energy seasonal team members who enjoy working in a fast-paced environment and are passionate about providing exceptional customer service. As a Photo Sales Associate at Pomvom, you will have the opportunity to work in a unique and exciting role, leveraging technology to capture guest...