Patient Services Associate II

1 day ago


Willow Grove, Pennsylvania, United States TEKsystems Full time
Job Overview

The Patient Services Associate II role at a leading hospital in Willow Grove, PA, presents an exciting opportunity to enhance patient experience and deliver exceptional service.

This position involves processing arrival and departure activities, obtaining pre-certifications and authorizations, verifying insurance, referrals, and patient demographic information. The successful candidate will support the delivery of an exceptional patient experience by maintaining a prompt and courteous approach to patients and visitors.

Key Responsibilities
  • Interact with co-workers, visitors, and other staff members while upholding the company's values.
  • Process check-in and check-out activities, scheduling patient appointments via EPIC, and maintain efficient workflows.
  • Obtain pre-certifications and authorizations for procedures, ensuring seamless patient care.
  • Escalate patient and provider concerns as necessary and maintain a positive interaction with patients and visitors.
  • Adhere to HIPAA privacy requirements and ensure compliance with relevant federal, state, and local regulations.
Requirements
  • Able to communicate effectively with patients and visitors.
  • Ability to multitask while managing a time-sensitive workload.
  • Willingness to provide a positive experience for all patients and visitors.
  • Familiarity with industry-standard software and technology.
Compensation and Benefits

The estimated salary for this position is $19.00-$20.00/hour, commensurate with experience. Additionally, the benefits package includes:

  • Medical, dental, and vision coverage.
  • Critical Illness, Accident, and Hospital insurance.
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available.
  • Life Insurance (Voluntary Life & AD&D for employees and dependents).
  • Short- and long-term disability insurance.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time Off/Leave (PTO, Vacation, or Sick Leave).
About TEKsystems

We're partners in transformation, helping clients activate ideas and solutions to take advantage of new opportunities. As a team of 80,000 strong, we work with over 6,000 clients across North America, Europe, and Asia, offering Full-Stack Technology Services, Talent Services, and real-world application. We drive change through true partnership, making us an equal opportunity employer and a leader in our field.



  • Willow Grove, Pennsylvania, United States Wal-Mart Full time

    About the Role: We are seeking a skilled Member Associate Specialist to join our team. This is an excellent opportunity for individuals who enjoy working in retail and providing exceptional customer service. Key Responsibilities: The successful candidate will be responsible for ensuring that all areas of responsibility are maintained in accordance with...

  • Scheduling Associate

    2 weeks ago


    Willow Grove, Pennsylvania, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care has an opening for a Client Services Associate in our Pennsylvania Pediatrics Office.This role involves providing superior customer service and quality home care, focusing on managing coordination of client services and emergent scheduling issues, managing your caseload, and building lasting relationships with clients, referral...


  • Willow Grove, Pennsylvania, United States Sam's Club Full time

    About the RoleWe are seeking a Sales and Support Associate to join our dynamic team. In this role, you will be responsible for providing top-notch customer service, answering questions, and helping members with their purchases. You will also assist with maintaining a clean and organized store environment, ensuring that all products are properly stocked and...


  • Willow Grove, Pennsylvania, United States JLB Agency Full time

    About the RoleThis position offers an exciting opportunity to represent JLB Agency, a renowned name in the insurance industry, and contribute to its continued growth and success.The ideal candidate will be a self-motivated individual with excellent customer service skills, responsible for building strong relationships with new and existing customers to drive...


  • Willow Grove, Pennsylvania, United States Gap Inc. Full time

    About the RoleAs a Sales Associate at Gap, you'll drive sales and service using suggestive selling. You will handle customer interactions courteously and professionally.Key ResponsibilitiesSeek out and engage with customers to drive sales and service.Support sales floor, fitting room, cash wrap, and back of house operations.Work EnvironmentYou will work in a...


  • Willow Grove, Pennsylvania, United States Fastenal Full time

    OverviewKickstart your sales career as a Part-time Sales Associate, where every interaction becomes an opportunity to shape customer relationships and drive business success. Located at our Willow Grove, PA branch, you'll unleash your potential by communicating the value of our inventory management solutions using a consultative sales approach.Key...

  • Retail Team Lead

    2 weeks ago


    Willow Grove, Pennsylvania, United States Premium Brands Services, LLC Full time

    About UsPremium Brands Services, LLC creates modern, feminine, and versatile clothing for women with a common goal: to look and feel confident. We empower women to find their authentic self-expression because feeling like yourself is always in style.We are busy styling the careers and supporting the lives of everyday optimists just like you. Express your...


  • Willow Grove, Pennsylvania, United States Walmart Full time

    **Retail Sales Opportunities at Walmart**Are you looking for a sales position that offers a challenging and rewarding career path? As a Sales Associate at Walmart, you'll have the opportunity to work with customers, process sales transactions, and maintain a clean and organized store environment.Responsibilities:Process sales transactions accurately and...


  • Willow Grove, Pennsylvania, United States Premium Brands Services, LLC Full time

    About UsAt LOFT, we empower women to find their authentic self-expression by creating modern, feminine, versatile clothing that makes them feel confident and beautiful.We're committed to delivering exceptional customer experiences through our strong store culture and employee development programs.The RoleThis is a dynamic leadership opportunity for an...

  • Sales Associate

    2 weeks ago


    Willow Grove, Pennsylvania, United States Victoria's Secret Full time

    Company OverviewVictoria's Secret & Co. is a leading specialty retailer of modern, fashion-inspired collections. Our mission is to empower our associates and provide customers with products and experiences that make them feel good inside and out.Salary InformationThe estimated salary for this role is between $11.00 and $14.25 per hour, depending on factors...


  • Willow Grove, Pennsylvania, United States FASTSIGNS Full time

    Established signs and graphics company seeks a highly motivated Sales and Customer Service Associate to join their dynamic sales team. Key responsibilities include working alongside the sales team with all sales activity and project coordination, responsible for some sales activities from lead generation through project management, and must be...


  • Willow Grove, Pennsylvania, United States Amazon Full time

    About Amazon Fresh Grocery StoresAmazon Fresh grocery stores are a one-stop shop where customers can find friendly service, great value, and ultimate convenience. Our stores offer a wide selection of national brands, fresh foods, and high-quality produce, meat, and seafood at unbeatable prices.Job ResponsibilitiesWe're seeking individuals who have a passion...

  • Retail Store Leader

    2 weeks ago


    Willow Grove, Pennsylvania, United States Premium Brands Services, LLC Full time

    About UsLOFT is a modern, feminine clothing brand that empowers women to express themselves with confidence. As an Assistant Manager at LOFT, you will be part of a team that values individuality and creativity.The OpportunityWe are seeking a Retail Store Leader who can drive sales and customer satisfaction in our Willow Grove Park Mall store. In this role,...


  • Willow Grove, Pennsylvania, United States Premium Brands Services, LLC Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.What We OfferWe have a unique culture that fosters career growth, development, and opportunities to...


  • Willow Grove, Pennsylvania, United States Premium Brands Services, LLC Full time

    About usAt LOFT, we strive to empower women to find their authentic self-expression. We're committed to creating a work environment that's inspiring and supportive. As a leading fashion brand, we offer modern, feminine clothing that makes women feel confident and beautiful.As an Assistant Manager at LOFT, you'll play a key role in shaping the customer...

  • Child Care Assistant

    2 weeks ago


    Willow Grove, Pennsylvania, United States We R Family Childcare Services Full time

    Job OverviewWe are seeking a reliable and caring Child Care Assistant to join our team at We R Family Childcare Services. As a key member of our childcare team, you will play a vital role in providing a safe and nurturing environment for children.Responsibilities:Serve meals and assist with feeding the childrenMonitor naps and ensure the children's rest...


  • Willow Grove, Pennsylvania, United States Old Navy Full time

    Job DescriptionAs a Customer Experience Specialist at Old Navy, you'll play a critical role in delivering exceptional customer service and driving sales. Your passion for apparel and fashion trends will shine through in your interactions with customers, as you help them find the perfect outfits and accessories.About the CompanyOld Navy is a leading fashion...


  • Willow Grove, Pennsylvania, United States NovaCare Rehabilitation Full time

    About NovaCare RehabilitationWe are a leading provider of physical therapy services, dedicated to delivering exceptional patient care and fostering professional growth. Our team is passionate about making a difference in the lives of our patients and communities.Compensation PackageCompetitive compensation package starting at $80,000/year, with opportunities...


  • Willow Grove, Pennsylvania, United States Amazon Full time

    About Amazon Fresh Grocery StoresAmazon Fresh grocery stores are a one-stop shop where customers can find friendly service, great value, and ultimate convenience. We offer a wide selection of national brands, fresh foods, and high-quality produce, meat, and seafood at unbeatable prices.Job ResponsibilitiesWe're seeking individuals who have a passion for...


  • Willow Grove, Pennsylvania, United States Select Medical Full time

    As a Physical Therapist with Select Medical, you will have the opportunity to work in a dynamic team environment where patient care and satisfaction are at the forefront.The estimated salary for this role is $83,000 per year, based on national averages for physical therapists in Pennsylvania. Compensation may vary depending on experience and location.Job...