Shift Supervisor

3 weeks ago

Parkersburg, West Virginia, United States Ampler Burgers Full time
Burger King Shift Supervisor Job Description

As a Shift Supervisor at Ampler Burgers, you will play a crucial role in ensuring the smooth operation of our Burger King restaurant. You will assist the Management Team in increasing customer satisfaction, controlling costs, and improving profitability.

Key Responsibilities:

  • Assist in managing restaurant operations, including labor, inventory, and customer satisfaction.
  • Provide direction and guidance to Team Members to ensure swift and smooth production.
  • Set an example for Team Members by working hard to implement shift plans and ensure compliance with Company standards.
  • Motivate Team Members to exceed Guest expectations with food and friendly service in clean surroundings.
  • Work with the team to act on Guest feedback and resolve complaints in a timely and professional manner.
  • Direct, train, and motivate Team Members during shift on each of the workstations.
  • Comply with government regulations, BK Market Policy, food safety, BK Security Policy, operations, and BK policies and procedures.
  • Take initiative to report violations of safety, sanitation, security, and other company policies to restaurant management.
  • Motivate Team Members to comply with loss control procedures and maintain a safe and secure environment.
  • Complete checklists and procedures for cash reporting, inventory control, and scheduling.

Requirements:

  • Must be 18 years of age or older.
  • Has an automobile with the required insurance coverage available to drive for the Company.
  • Valid Driver's License.
  • High School Diploma or GED required.
  • Complete all internal certification programs.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently bending, stooping, and kneeling. This position is very active requiring occasional crawling and climbing. Ability to lift/move 50 pounds. Regular exposure to video terminal display. Travel in personal vehicle leading to exposure to all driving conditions and hazards. Frequent standing for long periods of time. Ability to talk and hear. The employee is regularly required to talk and hear and have the ability to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. Vision abilities of close vision, distance vision and adjust focus. Ability to frequently taste or smell. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, extreme heat and risk of electrical shock. The noise level is usually loud.

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