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Room Care Specialist

2 months ago


Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time
Job Overview

As a Room Care Specialist, you will play a vital role in ensuring a welcoming and pristine environment for our guests at Le Meridien Dania Beach at Fort Lauderdale Airport. Your responsibilities will include:

Key Responsibilities
  • Guest Interaction: Greet every guest warmly, maintaining eye contact and a friendly demeanor.
  • Timely Response: Address requests from guests and collaborate with other departments promptly.
  • Privacy Protection: Uphold the confidentiality and security of guests and colleagues.
  • Quality Standards: Adhere to established quality assurance expectations and protocols.
  • Room Preparation: Stock your cart with necessary supplies and transport it to designated areas. Enter guest rooms following proper procedures to ensure they are vacant before entry.
  • Amenities Management: Replace and restock guest amenities and supplies in accordance with brand standards.
  • Linen Management: Swap out soiled linens and towels for fresh ones, make beds, and ensure cleanliness in bathrooms.
  • Waste Management: Remove trash, soiled linens, and any room service items efficiently.
  • Maintenance Reporting: Check that all appliances are functioning correctly and report any maintenance needs.
  • Room Tidiness: Organize desk items, furniture, and appliances, while dusting and polishing surfaces.
  • Floor Care: Vacuum carpets and perform floor maintenance duties in guest rooms and hallways.
  • Security Measures: Maintain security by keeping room doors locked and reporting any suspicious activities.
Physical Requirements

Applicants should be able to:

  • Lift, carry, and place objects weighing up to 25 pounds independently and more with assistance.
  • Push and pull loaded carts over various surfaces.
  • Reach overhead and below the knees, including bending and twisting.
  • Stand, sit, kneel, or walk for extended periods.
  • Manipulate objects of different sizes and weights, requiring good hand-eye coordination.
Equal Opportunity Employment

Our hotel is committed to fair employment practices. We ensure that all employment decisions are made without discrimination based on race, color, religion, sex, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Additional Information

This job description is intended to provide a general overview of the position. Duties and responsibilities may evolve over time.