Customer Experience Director
3 weeks ago
We're seeking an experienced professional to lead our Field Service operations in North Texas. As a Service Operations Manager, you'll be responsible for establishing strong relationships with customers, driving operational goals, and continuously improving service delivery.
About KLA
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our innovative ideas and devices are advancing humanity. We're committed to delivering exceptional customer experiences and empowering individuals with disabilities to achieve their full potential.
Salary Range
The estimated annual salary for this position is between $88,200 and $149,900, depending on qualifications and location.
Key Responsibilities
- Lead Field Service operations for North Texas customers.
- Establish strong relationships with customers and stakeholders.
- Analyze operational processes and implement improvements.
Requirements
- Minimum 5 years of experience in the semiconductor field.
- Strong leadership and communication skills.
- Ability to analyze and improve operational processes.
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