Operations Supervisor

1 week ago


Mason, Ohio, United States X-Golf Full time
X-Golf Mason seeks a dynamic General Manager to lead daily operations and drive growth at our Mason facility. As a key leader, you will be responsible for managing store operations, developing employees, and delivering exceptional customer experiences.

Key Responsibilities:
  • Oversee daily operations, including employee scheduling, staff supervision, and food & beverage inventory management.
  • Collaborate with the PGA Professional to create a comprehensive Golf Education program.
  • Develop and maintain expertise in X-Golf technology, ensuring seamless operation and troubleshooting.
  • Serve as a role model, promoting a culture of excellence in customer service, hospitality, and product presentation.
  • Identify and address training needs through regular appraisals, optimizing team performance.
  • Implement and maintain high standards of health, safety, and hygiene in relevant areas.
  • Analyze sales data to enhance revenue and promotional opportunities while delivering an exceptional customer experience.

Requirements:
  • Proven leadership experience, including coaching and developing direct reports.
  • Exceptional ability to direct staff to ensure efficient operations and exceptional customer service.
  • Significant experience in private event coordination and execution.
  • High school diploma or equivalent required.
  • Minimum 5 years of restaurant management experience.
  • Active participation in annual X-Golf Corporate conventions and trainings.
  • Professional attitude, excellent communication skills, and a strong work ethic.

Estimated Salary: $70,000 - $90,000 per year, based on experience.

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