Emergency Department Ambassador
3 days ago
- Provide exceptional customer service to patients and visitors.
- Offer wayfinding services to ensure patients and visitors reach their destinations efficiently.
- Maintain a clean and welcoming environment, ensuring a positive experience for all.
- Communicate hospital policies and procedures effectively, addressing patient questions and concerns.
- Act as a liaison between the Emergency Department and other hospital departments, fostering collaboration and communication.
- High school diploma or equivalent required.
- BLS certification required.
- Previous customer service experience essential.
- Healthcare experience preferred.
This is an exciting opportunity to join the Northern Arizona Healthcare team as a Patient Experience Coordinator. As a key member of the Emergency Department team, you will play a vital role in ensuring our patients receive exceptional care and service.
As a Patient Experience Coordinator, you will be responsible for providing exceptional customer service, offering wayfinding services, and maintaining a clean and welcoming environment. You will also communicate hospital policies and procedures effectively, addressing patient questions and concerns.
We are seeking a highly motivated and organized individual who is passionate about delivering exceptional patient experience. If you are a team player with excellent communication skills, we encourage you to apply for this exciting opportunity.
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