Emergency Department Ambassador

1 month ago


Flagstaff, Arizona, United States Northern Arizona Healthcare Full time
{"Responsibilities": "Key Responsibilities
  • Provide exceptional customer service to patients and visitors.
  • Offer wayfinding services to ensure patients and visitors reach their destinations efficiently.
  • Maintain a clean and welcoming environment, ensuring a positive experience for all.
  • Communicate hospital policies and procedures effectively, addressing patient questions and concerns.
  • Act as a liaison between the Emergency Department and other hospital departments, fostering collaboration and communication.
Requirements
  • High school diploma or equivalent required.
  • BLS certification required.
  • Previous customer service experience essential.
  • Healthcare experience preferred.
About the Role

This is an exciting opportunity to join the Northern Arizona Healthcare team as a Patient Experience Coordinator. As a key member of the Emergency Department team, you will play a vital role in ensuring our patients receive exceptional care and service.

As a Patient Experience Coordinator, you will be responsible for providing exceptional customer service, offering wayfinding services, and maintaining a clean and welcoming environment. You will also communicate hospital policies and procedures effectively, addressing patient questions and concerns.

We are seeking a highly motivated and organized individual who is passionate about delivering exceptional patient experience. If you are a team player with excellent communication skills, we encourage you to apply for this exciting opportunity.

"}
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