Dental Office Support Associate

1 day ago


Horn Lake, Mississippi, United States Dental Care at The Fountains Full time

Company Overview:

Dental Care at the Fountains is a dynamic dental practice that prides itself on delivering exceptional patient care and experiences. As a fast-paced two-doctor practice, we are committed to fostering a strong team culture that promotes collaboration, communication, and community.

About the Role:

We are seeking a highly motivated and organized Business Assistant to join our 10-person team. The successful candidate will have a passion for helping our team provide the best patient care to the communities we serve.

Responsibilities:

  • Patient Experience: Greet and welcome patients as they enter the office, creating a great first impression of our team.
  • Front Office Duties: Manage front office tasks, including answering phones, checking office mail and email, communicating with patients and insurance companies.
  • Scheduling and Record Keeping: Utilize Dentrix for patient scheduling and records, schedule and confirm appointments for multiple providers in the office.
  • Insurance and Payment Processing: File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage, post insurance and patient payments and process accounts receivables.
  • Treatment Plan Fees and Payment Options: Review treatment plan fees and payment options with patients.

What You'll Gain:

  • Competitive Benefits: Enjoy competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Education and Training: Receive front-loaded education and training, providing you with the opportunity to develop to your full potential.
  • Growth Opportunities: Join a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential.
  • On-Demand Daily Pay: Access to on-demand Daily Pay.

Qualifications:

  • Experience: A minimum of 2 years of experience in a fast-paced and customer-centric environment.
  • Communication and Organization: Excellent communication and organizational skills.
  • Dental or Medical Setting: 2+ years of experience in a dental or medical setting.
  • Insurance Billing and Accounts Receivable: 2+ years of experience with insurance billing and accounts receivable.

Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications.



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