Customer Service Representative

3 days ago


Citrus Heights, California, United States Lowe's Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring that our customers have an outstanding shopping experience.

Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and safe store environment, including restocking shelves, rotating stock, and ensuring that all merchandise is properly displayed.
  • Collaborate with the Merchandising team to ensure that our store is visually appealing and easy to navigate.
  • Work closely with the Sales Floor team to ensure that customers have a seamless shopping experience.
  • Identify and resolve customer complaints in a timely and professional manner.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
  • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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