Customer Service Representative
7 days ago
We are seeking a highly motivated Customer Service Representative to join our team in providing exceptional customer service and sales support. As a key member of our retail staff, you will be the first point of contact for growing families and help them find the perfect products for their little ones.
About You:
- You have a positive and solutions-oriented mindset, with excellent customer service and engagement skills.
- You can effectively communicate with customers through verbal and written means.
- You are able to manage multiple tasks at once, working efficiently in a fast-paced environment.
Your Responsibilities:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Confidently and proactively resolve issues for customers, balancing a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute and expedite point of sale/register transactions.
- Complete floor replenishment and shipment as needed.
- Articulate current promotional events and the brand loyalty program, including credit, to customers.
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
What We Offer:
- Schedules that fit your life, allowing for a better work-life balance.
- Part-time health benefits, supporting your overall well-being.
- Mental health benefits, promoting your mental fitness.
- A 30% discount on our brands, enabling you to enjoy our products at a special rate.
- Referral bonuses, rewarding your referrals.
- The opportunity to learn and build skills, grow as an individual.
Estimated Salary: $13 per hour (dependent on location and experience).
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