Medical Assistant

23 hours ago

Gambrills, Maryland, United States MedStar Health Full time
Job Summary

MedStar Health is seeking a Medical Assistant to join our team at MedStar Health Urgent Care. The ideal candidate will be a certified Medical Assistant with excellent customer service and patient interaction skills.

The Medical Assistant will perform clinical and administrative duties in a MedStar Urgent Care setting under the supervision of a physician/provider and/or a registered nurse.

Key Responsibilities
  • Assist providers with office procedures, patient preparation, examination, and education.
  • Support the clinical care team, ensuring optimal best-practice patient flow and managing patient volume.
  • Review and prepare for scheduled patient visits, screen patients for preventative care needs, and identify potential behavioral health needs.
  • Conduct motivational interviews, including patient screening and coaching on disease management, motivation to change, and learning care and community outreach needs.
  • Participate in performance improvement initiatives to improve care quality and safety.
  • Ensure ongoing compliance by maintaining and auditing temperature logs, ensuring medication supplies are current and unexpired, checking and maintaining emergency equipment, and other related tasks.
  • Perform selected patient and laboratory testing, including Point of Care Testing, tuberculosis skin testing, electrocardiography, pulmonary function tests, vision, and hearing testing.
  • Remove sutures/staples, document activities in the patient's electronic medical record (EMR), and perform required patient follow-up.
  • Provide escort/chaperoning and assist with patient discharge activities, fulfill infection prevention and environmental responsibilities, and update appropriate records of scheduled equipment maintenance and manage drug/medical supply inventories.
  • May insert intravenous catheter for physician-initiated IV fluid therapy or administration of intravenous medications, insert, remove, and monitor urinary catheter for procedures, and prepare and administer oral drugs and injections limited to intradermal, subcutaneous, and intramuscular.
  • May perform phlebotomy, utilize the EMR to propose patient medication refills for provider approval, and complete requisitions for tests.
  • Contact insurance companies for pre-authorizations for patient medications and specialty referrals, including insurance authorization.
Qualifications
  • High School Diploma/GED.
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants within 1 year or Registered Medical Assistant (RMA) through American Medical Technologists within 1 year.
  • Basic Life Support (BLS).
  • Experience working in an ambulatory care medical office or equivalent.
  • Externship in a medical or ambulatory health setting strongly preferred.
  • Completion of an accredited Medical Assistant program preferred.
  • Completed externship program at MedStar Health may be substituted for experience in ambulatory care medical office.

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