Community Leadership Director

5 days ago


Pflugerville, Texas, United States Gallery Residential Full time
About the Role

We are seeking a highly skilled and experienced Residential Operations Manager to join our team at Gallery Residential. This is a unique opportunity to lead our operations and drive business growth while maintaining exceptional resident satisfaction.

Job Summary

The successful candidate will be responsible for overseeing the daily operations of our residential properties, including managing on-site teams, supervising property maintenance, and ensuring compliance with company policies and procedures. Additionally, they will analyze market trends, develop and implement effective marketing strategies, and maintain strong relationships with clients and stakeholders.

Key Responsibilities:
  • Operational Excellence: Direct and manage on-site teams to deliver exceptional resident experiences, ensuring high levels of customer satisfaction and loyalty.
  • Market Analysis: Conduct thorough market research to identify opportunities for growth and develop targeted marketing strategies to maximize revenue potential.
  • Client Relationships: Build and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Compliance and Risk Management: Ensure all operational activities comply with relevant laws, regulations, and company policies, minimizing risk and protecting the organization's reputation.
  • Team Development: Lead and motivate on-site teams to achieve outstanding performance, providing coaching and development opportunities to enhance skills and knowledge.
Requirements

To succeed in this role, you will need:

  • Proven Experience: A minimum of 5 years' experience in residential operations, property management, or a related field.
  • Leadership Skills: Strong leadership and motivational abilities, with a proven track record of driving team performance and achieving results.
  • Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Communication Skills: Effective communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and team members.
  • Business Acumen: Strong business acumen, with a deep understanding of the residential operations industry and the ability to drive business growth.
What We Offer

In return for your expertise and dedication, we offer a competitive salary package, including:

  • Base Salary: $80,000 - $110,000 per annum, depending on experience.
  • Bonuses and Incentives: Performance-based bonuses and incentives to reward outstanding achievement and contribution to the organization's success.
  • Benefits Package: Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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