Care Coordinator

1 week ago

Woodbridge, Virginia, United States Gastro Health Full time
About Gastro Health

Gastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. Our team is composed of top gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals.

Job Summary

We are seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to handle all administrative tasks and duties for our physicians/providers, serving as the liaison or coordinator for patients' medical care.

Key Responsibilities:
  • Handle all administrative tasks and duties for the physician/provider
  • Serve as the liaison or coordinator for the patients' medical care
  • Streamline all patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by the physician
  • Review the physician's schedule for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures, and follow-up appointments
  • Obtain all authorizations for procedures and tests
  • Call patients to confirm procedures a week in advance
  • Schedule follow-up appointments, including recalls
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Return patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results, including stat requests
  • Complete tasks from Electronic Medical Record
  • Review open orders every three days and work accordingly
  • Contact patients with test results
  • Send history and physical forms to outpatient facilities
Requirements:
  • High school diploma or GED equivalent
  • Medical terminology knowledge
  • Prior medical office procedure scheduling experience required
  • Epic experience preferred
Benefits:
  • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
  • Discretionary profit-sharing contributions of up to 4%
  • Health insurance
  • Employer contributions to HSAs and HRAs
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Voluntary life insurance
  • Voluntary disability insurance
  • Accident insurance
  • Hospital indemnity insurance
  • Critical illness insurance
  • Identity theft insurance
  • Legal insurance
  • Paid time off
  • Discounts at local fitness clubs
  • Discounts at AT&T

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

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