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Eligibility Supervisor

2 months ago

Salinas, California, United States Community Action Partnership of San Luis Obispo Full time
Job Summary

We are seeking a highly skilled Eligibility Supervisor to join our team at Community Action Partnership of San Luis Obispo. As an Eligibility Supervisor, you will play a critical role in ensuring the smooth operation of our program eligibility department.

Key Responsibilities
  • Develop and implement training programs for new and existing staff to enhance their knowledge and skills.
  • Oversee the processing of federal waitlist and state applications to ensure timely and accurate processing.
  • Maintain up-to-date knowledge of relevant legislation and ensure compliance with regulatory requirements.
  • Assist with policy and procedure development related to program eligibility to ensure alignment with organizational goals.
  • Conduct eligibility audits, review case files, and prepare reports to ensure data accuracy and compliance.
  • Supervise program eligibility specialists and provide ongoing coaching and development to enhance their performance.
  • Participate in recruitment, outreach, waitlist management, and enrollment processes to ensure effective program delivery.
  • Maintain accurate records and data for audits and monitoring to ensure compliance and quality assurance.
  • Manage a reduced caseload and conduct eligibility interviews and case management to ensure timely and accurate processing.
Requirements
  • Associate's Degree or higher in a related field.
  • 2 years of experience as a Program Eligibility Specialist or Program Eligibility Lead.
  • OR 3 years of experience in administrative functions, case management, eligibility determinations, or related experience.
  • 2 years of experience with federally funded programs.
  • 1 year of supervisory experience.
  • Bilingual/Biliterate in English and Spanish (Required).
Benefits
  • Medical, Dental, Vision, and Life Insurance coverage.
  • 14 paid holidays.
  • Vacation time to relax, recharge, and reconnect.
  • Sick Time to rest and feel better or get to our doctor appointment.
  • A generous match to your retirement contribution after your first six months.
  • The opportunity to work alongside a team of individuals with the same goal... helping people, changing lives.
About Us

Community Action Partnership of San Luis Obispo is a non-profit organization dedicated to improving the lives of individuals and families in our community. We are committed to providing high-quality services and programs that promote self-sufficiency and economic mobility.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in your community and have the skills and experience required for this role, please submit your application.