Financial Aid Advisor
2 weeks ago
Aurora University is dedicated to fostering a culture of inclusivity, equity, and social justice in higher education. We are seeking a passionate and purposeful Financial Aid Counselor to join our team.
Job Summary
The Financial Aid Counselor will provide exceptional support to undergraduate and graduate students by offering financial aid information and counseling. This role is critical in facilitating student enrollment and ensuring compliance with university, federal, and state regulations.
Key Responsibilities
- Counsel students, parents, and employees on all aspects of financial aid programs and processes.
- Maintain and apply knowledge of federal, state, university, and private policies and procedures regarding financial aid.
- Determine financial aid eligibility and calculate financial aid awards for students.
- Coordinate and complete the verification process.
- Process required documentation for financial aid and assist students with loan processing.
- Collaborate with the team to develop, maintain, and evaluate financial aid policy and processes.
- Participate in financial aid workshops, seminars, and open houses.
Requirements
- Bachelor's degree.
- One to three years of experience in financial aid.
- Excellent verbal and written communication skills.
- Strong customer service orientation.
- Ability to handle confidential information.
- Flexibility with an evolving work situation.
Aurora University is an Equal Opportunity Employer
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