Crisis Counselor

2 weeks ago


MagstattleBas, Grand Est, United States Boys Town Full time
About the Role

We are seeking a skilled Crisis Counselor to join our team at Boys Town. As a Crisis Counselor, you will provide crisis counseling in response to inbound and outbound contacts, utilizing proficient verbal and written communication skills.

Key Responsibilities
  • Determine the urgency and nature of contact and provide appropriate short-term crisis counseling or resource information.
  • Assess the immediate and long-term safety of the client and utilize professional judgment to respond appropriately to situational needs.
  • Assess the need of each client through basic counseling techniques such as questioning, paraphrasing, and reflective listening.
  • Remain calm and objective during life-threatening situations and enlist the support of senior staff as needed.
  • Provide helpful information to clients, including parenting skills and problem-solving techniques.
Requirements
  • Knowledge of regulatory requirements pertaining to youth care.
  • High level of interpersonal, critical thinking, and problem-solving skills.
  • Computer skills in Microsoft Office and web-based communication formats.
  • Ability to communicate verbally and in writing in an articulate, professional manner.
Preferred Qualifications
  • Bachelor's degree in Social or Behavioral Sciences.
  • Previous crisis intervention or hotline experience.
About Boys Town

Boys Town has been changing the way America cares for children and families since 1917. We are a national child and family care organization that provides a range of services, including crisis counseling, to support the well-being of children and families.

We are committed to creating a culture of inclusion and respect for all employees, and we believe that our differences enable us to be a better team. If you are passionate about making a difference in the lives of children and families, we encourage you to apply for this exciting opportunity.


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