Customer Service and Insurance Specialist

2 weeks ago


Prineville, Oregon, United States Mike Hornback - State Farm Agent Full time

Become a part of our dynamic team as a Customer Service and Insurance Specialist. In this role, you will be responsible for delivering exceptional customer experiences, educating customers about insurance options, and promoting the growth of our business.

About the Job

As a Customer Service and Insurance Specialist, you will:

  • Deliver prompt, accurate, and friendly customer service, responding to inquiries and resolving issues efficiently
  • Educate customers about insurance options using a customer-focused, needs-based review process
  • Build strong relationships with customers and promote the development of our business through excellent communication and relationship-building skills
About You

To succeed in this role, you will need:

  • Dedication to customer service and the ability to effectively relate to customers
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Problem-solving skills to resolve customer issues efficiently
What We Offer

We offer a competitive compensation package, including hourly pay plus commission/bonus, paid time off, health benefits, and opportunities for growth and advancement within our office.

Estimated salary: $45,000 - $65,000 per year, based on location and experience.



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