Customer Service Representative/Operations Specialist
1 week ago
The Wheelhouse Flex position is a dynamic role designed for individuals who thrive in fast-paced environments and are eager to contribute to various aspects of operations. As a Wheelhouse Flex Associate, you will support multiple departments, ensuring seamless workflow and operational efficiency.
This role requires adaptability, teamwork, and proactive problem-solving skills. The ideal candidate has an outgoing personality and excels at customer service.
Duties:
- Collaborate with team members across different departments to assist in daily operations.
- Perform various tasks, including sales in the store and lounge, covering the reception area, and providing excellent customer service over the phone and in person.
- Support departments as needed in the shop and be versatile to learn all operational procedures.
- Maintain a clean and organized work environment in compliance with safety standards.
- Participate in team meetings to discuss workflow improvements and operational strategies.
Salary Information:
We offer a competitive salary range of $45,000 - $60,000 per year, based on experience. This estimate includes base pay plus potential overtime earnings. Note that this figure may vary depending on individual performance and location.
Required Skills and Qualifications:
- High school diploma or equivalent preferred.
- Strong communication skills and ability to work effectively in a team setting.
- Minimum one year experience required in a retail setting.
- Detail-oriented with excellent organizational skills.
- Ability to adapt quickly to changing priorities and tasks.
- Previous experience in the cannabis industry is a plus but not required.
- Basic knowledge of safety protocols and procedures is advantageous.
- Ability to pass a city-mandated background check.
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