Account Manager

6 days ago


Seattle, Washington, United States Block USA Full time

Company Overview
Square is a leading provider of financial services to small businesses. Our team helps merchants grow their business by offering tailored guidance and support.

Job Description
As an Account Manager on our SMB Food and Beverage (F&B) team, you will be responsible for building meaningful partnerships with clients in the food space. You will understand their unique needs, craft innovative solutions, and champion them within Square. You will become a creative problem-solver, finding ways to tailor our products to suit complex business scenarios.

Responsibilities
- Grow and retain a multi-million dollar customer base
- Understand Food and Beverage customer needs to achieve their business goals through Square
- Cross-sell and upsell products based on discovering customer needs
- Effectively address customer concerns and issues
- Help grow our managed accounts program through multiple seller touchpoints
- Work with Sales, Support, and Product teams to ensure customers have a great experience across all aspects of Square

Requirements
- 2+ years of experience in Sales, Account Management, or a related field
- Experience discovering and closing sales opportunities and building client relationships
- Experience successfully managing a pipeline to achieve revenue targets
- Excellent organizational, analytical, written, and verbal communication skills
- Passion and knowledge about how new technologies can help small and medium-sized businesses


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