Sales and Service Associate
5 days ago
We are seeking a Retail Ambassador to join our team at Allbirds. This role involves delivering exceptional customer experiences, maintaining store appearance and organization, and executing daily operational tasks.
Key Responsibilities:- Customer Experience:
- Provide personalized in-store experiences for all customers.
- Maintain high standards of service even in challenging situations.
- Become a product expert and communicate passionately about our brand and products.
- Build strong relationships with customers and contribute to sales and NPS goals.
- Operations:
- Maintain store appearance, cleanliness, and organization.
- Operate the point-of-sale system once trained.
- Execute inventory and merchandising duties.
- Perform daily operational tasks as delegated by store leadership.
- Teamwork:
- Be reliable and punctual.
- Work collaboratively to achieve shared goals.
- Practice respectful, honest, and effective communication.
- Cultivate a positive attitude and support teammates.
- Retail and/or customer service experience preferred.
- Availability to work weekends.
- Connection to Allbirds' mission, vision, and products.
- Good communication and interpersonal skills.
- Desire to learn and grow.
- Reliability and punctuality.
- Able to lift 30 lbs and stand for 95% of the workday.
Allbirds is a leader in sustainable footwear, dedicated to making the most comfortable shoes possible using premium natural materials. We're passionate about creating a better way to make shoes.
Compensation and Benefits:- $17 per hour.
- Paid time off.
- Equity for eligible roles.
- 401(k) plan with matching.
- Medical, dental, and vision benefits.
- Pre-tax savings programs.
- Wellness & lifestyle benefits.
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