Sales and Service Associate

5 days ago


San Diego, California, United States Allbirds Retail Full time
Job Summary

We are seeking a Retail Ambassador to join our team at Allbirds. This role involves delivering exceptional customer experiences, maintaining store appearance and organization, and executing daily operational tasks.

Key Responsibilities:
  • Customer Experience:
    • Provide personalized in-store experiences for all customers.
    • Maintain high standards of service even in challenging situations.
    • Become a product expert and communicate passionately about our brand and products.
    • Build strong relationships with customers and contribute to sales and NPS goals.
  • Operations:
    • Maintain store appearance, cleanliness, and organization.
    • Operate the point-of-sale system once trained.
    • Execute inventory and merchandising duties.
    • Perform daily operational tasks as delegated by store leadership.
  • Teamwork:
    • Be reliable and punctual.
    • Work collaboratively to achieve shared goals.
    • Practice respectful, honest, and effective communication.
    • Cultivate a positive attitude and support teammates.
Requirements:
  • Retail and/or customer service experience preferred.
  • Availability to work weekends.
  • Connection to Allbirds' mission, vision, and products.
  • Good communication and interpersonal skills.
  • Desire to learn and grow.
  • Reliability and punctuality.
  • Able to lift 30 lbs and stand for 95% of the workday.
About Allbirds

Allbirds is a leader in sustainable footwear, dedicated to making the most comfortable shoes possible using premium natural materials. We're passionate about creating a better way to make shoes.

Compensation and Benefits:
  • $17 per hour.
  • Paid time off.
  • Equity for eligible roles.
  • 401(k) plan with matching.
  • Medical, dental, and vision benefits.
  • Pre-tax savings programs.
  • Wellness & lifestyle benefits.


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