Professional Sales and Service Associate

3 weeks ago


San Diego, California, United States Sd Quality Moving Inc Full time

We are seeking a highly skilled Sales and Customer Service Representative to join our team at Sd Quality Moving Inc.

Job Summary

This is an exciting opportunity to work with a reputable moving company, providing exceptional customer service and sales support. As a Sales and Customer Service Representative, you will be responsible for helping customers by providing product and service information, resolving technical issues, and ensuring a seamless moving experience.

Key Responsibilities:
  • Provide accurate and timely responses to customer inquiries and complaints via phone, email, or in-person.
  • Offer personalized product recommendations and upselling opportunities to increase sales revenue.
  • Troubleshoot and resolve technical issues related to moving services, such as equipment damage or lost items.
  • Document and update customer records based on interactions to ensure accurate billing and follow-up communication.
  • Develop and maintain a knowledge base of the evolving products and services offered by Sd Quality Moving Inc.
Requirements:
  • Prior experience in customer service, sales, or other related fields is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Ability to prioritize and multitask in a fast-paced environment, handling multiple customer interactions simultaneously.
  • Positive and professional demeanor, with a commitment to delivering exceptional customer service.
  • Salary: $45,000 - $60,000 per year, depending on experience and performance.


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