Customer Service Leadership Role

3 weeks ago


Bridgeville, Pennsylvania, United States Marketing Support Network Full time
Job Description
We are seeking a dedicated Inbound Call Center Manager to join our Marketing Support Network team. The successful candidate will work closely with our leadership team to ensure that our inbound call staff delivers top-notch service to our customers around the clock. This role involves providing hands-on support, monitoring performance metrics, and developing training programs to maintain high-quality service standards.

Responsibilities:
  1. Support inbound call staff in delivering exceptional customer experiences.
  2. Analyze call center metrics to identify areas for improvement and implement strategies to enhance customer satisfaction.
  3. Develop and implement training programs for call center staff to ensure consistent service delivery.
  4. Collaborate with other departments to resolve customer issues and improve overall service quality.


  • Bridgeville, Pennsylvania, United States Marketing Support Network Full time

    Job Description:Are you a natural leader with a passion for delivering exceptional customer experiences? We are seeking an Inbound Call Center Manager to join our Marketing Support Network team. As a key member of our operations team, you will be responsible for overseeing our inbound call center, ensuring that we consistently deliver top-notch service to...


  • Bridgeville, Pennsylvania, United States Marketing Support Network Full time

    Inbound Call Center Management OpportunityWe are seeking a dedicated Inbound Call Center Manager to join our team at Marketing Support Network. As a key member of our leadership team, you will work closely with us to ensure that our inbound call staff delivers top-notch service to our customers around the clock, 365 days a year.About the Role:Lead a team of...


  • Bridgeville, Pennsylvania, United States Goodwill of Delaware and Delaware County Full time

    Overview">The Retail Store Leadership Manager is a key role at Goodwill of Delaware and Delaware County. This position is responsible for the direction and daily operation of the retail store to ensure achievement of budgeted goals.">Job Summary">We are seeking an experienced Retail Store Leadership Manager to lead our team in providing top-quality internal...


  • Bridgeville, Pennsylvania, United States Burlington Full time

    Burlington Stores, Inc. is a rapidly growing off-price retail company that offers an exciting career opportunity as a Customer Service Representative. We are seeking a highly motivated and friendly individual to join our team as a cashier in our Bridgeville store.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced...


  • Bridgeville, Pennsylvania, United States Raising Cane's Full time

    **About Us**Raising Cane's is a restaurant that values its employees and provides opportunities for growth. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and working in a fast-paced environment.**Salary**We offer a competitive salary of $16.25 per hour, with opportunities for pay increases through...


  • Bridgeville, Pennsylvania, United States Burlington Full time

    Do you want to make a difference in the lives of customers, colleagues, and the community where you live and work?We are seeking a Customer Service Associate to join our team at Burlington Stores, Inc. in Bridgeville.This is a part-time regular position with flexible hours, including nights, weekends, and holidays as required.The ideal candidate will have...


  • Bridgeville, Pennsylvania, United States JEFFCO LLC Full time

    About the RoleAs a Lead Service Technician at Jeffco Enterprises, LLC, you will play a critical role in ensuring the success of our Plumbing Service Division. This is an excellent opportunity to develop your leadership skills and take on new challenges.You will be responsible for overseeing the daily operations of the division, including scheduling and...


  • Bridgeville, Pennsylvania, United States JEFFCO LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Plumbing Service professional to join our team at JEFFCO LLC. The successful candidate will be responsible for overseeing the operations of our Plumbing Service Division, including scheduling, training, and customer service.As a key member of our team, you will be expected to possess excellent...


  • Bridgeville, Pennsylvania, United States JEFFCO LLC Full time

    We are seeking a highly experienced Plumbing Service Operations Manager to join our team at JEFFCO LLC. As a key member of our Plumbing Service Division, you will play a crucial role in overseeing the overall operations of the division, including scheduling, training, and customer service.ResponsibilitiesOversight of the Plumbing Service Division, including...


  • Bridgeville, Pennsylvania, United States Dollar Tree Full time

    About the RoleThe Sales Floor Associate will handle all sales transactions while operating assigned cash registers, maintain security of all cash, and maintain a pleasant, friendly, cooperative attitude with customers, co-workers, and supervisors.


  • Bridgeville, Pennsylvania, United States Universal Stainless Full time

    Job Title: Product and Technical Services DirectorThis role is an excellent opportunity for a highly skilled and experienced professional to join our team at Universal Stainless as a Product and Technical Services Director.We are seeking an individual with strong leadership skills, technical knowledge of metallurgy and metal processing, and experience in...


  • Bridgeville, Pennsylvania, United States JEFFCO LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Plumber Leader to join our team at Jeffco Enterprises, LLC. The ideal candidate will have strong leadership skills and be able to effectively supervise and train other plumbers.The Service Plumber Leader will be responsible for assisting with the overall operations of the Plumbing Service...


  • Bridgeville, Pennsylvania, United States Genesis Healthcare Services Full time

    Job SummaryWe are seeking a highly skilled and dedicated Registered Nurse to fill the role of Clinical Director of Nursing Services at Genesis Healthcare Services. This individual will be responsible for leading and directing the overall operations, coordination, and direction of nursing care for an assigned unit.The ideal candidate will have a strong...


  • Bridgeville, Pennsylvania, United States Marketing Support Network Full time

    Leadership Opportunity: Inbound Call Center DirectorMarketing Support Network is seeking an experienced Inbound Call Center Director to lead our inbound call center team. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.About the Role:Lead a team of inbound call staff to deliver...


  • Bridgeville, Pennsylvania, United States JEFFCO LLC Full time

    We are seeking a highly skilled Senior Plumbing Service Professional to join our team at JEFFCO LLC. As a key member of our Plumbing Service Division, you will play a crucial role in delivering exceptional customer service and ensuring the highest quality workmanship.Job SummaryAssist with overall operations of the Plumbing Service Division.Oversight,...


  • Bridgeville, Pennsylvania, United States JEFFCO LLC Full time

    About Our CompanyJEFFCO LLC is a leading provider of high-quality plumbing services. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction.Our ideal candidate will share our values and be passionate about delivering exceptional service. As a Water System Specialist, you will play a critical role in ensuring that our...


  • Bridgeville, Pennsylvania, United States Home Depot Full time

    Job SummaryThe Cashier position at Home Depot is a critical customer-facing role that requires excellent communication and problem-solving skills.As a Cashier, you will be responsible for processing transactions, managing the Self-Checkout area, and promoting products to customers.A Head Cashier will oversee the performance of Cashiers, ensuring that they...

  • Leader in Hospitality

    2 weeks ago


    Bridgeville, Pennsylvania, United States HHB Restaurant Recruiting Full time

    In this exciting role as a Leader in Hospitality, you will be responsible for driving business success through exceptional leadership and customer service skills. You will lead a team of dedicated professionals who share your passion for delivering outstanding dining experiences.About the Role:You will have the opportunity to develop and implement new ideas...


  • Bridgeville, Pennsylvania, United States JEFFCO LLC Full time

    JEFFCO LLC is looking for a Lead Plumbing Service Technician to join our team. In this role, you will assist with the overall operations of the Plumbing Service Division, including oversight, scheduling, and training of other Service Plumbers.Key ResponsibilitiesAssemble, install, and repair pipes, fittings, and fixtures of heating, water, natural gas, well...


  • Bridgeville, Pennsylvania, United States Goodwill of Delaware and Delaware County Full time

    As a Retail Store Director at Goodwill of Delaware and Delaware County, you will be responsible for leading a team of sales professionals to achieve sales goals and maintain a high level of customer satisfaction. This role requires strong leadership and communication skills, as well as the ability to analyze sales data and make strategic decisions to drive...