Windows Device Management Lead

4 days ago


Allendale, New Jersey, United States ApTask Full time
About ApTask

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

Job Description

Technical Requirements:

  • Collect and analyze requirements for Windows applications.
  • Create and package applications using industry-standard tools, including scripting as needed.
  • Test application packages for compatibility, functionality, and performance prior to deployment.
  • Deploy applications on endpoints via SCCM, Intune, and Tanium.
  • Package and customize applications for deployment using industry-standard tools.
  • Develop and maintain a strong understanding of application packaging tools, including App-V, InstallShield, and Admin Studio.
  • Utilize PowerShell scripting and troubleshooting skills for Windows 10, Windows 11, and Windows Server.
  • Troubleshoot and resolve issues related to application packaging and software deployment.
  • Perform complete end-to-end re-packaging of software within Service Level Agreements (SLAs).
  • Stay current with industry trends, best practices, and emerging technologies related to application packaging.
  • Design, implement, and maintain imaging solutions using SCCM, MECM, Intune, and Tanium platforms for deploying operating systems, applications, and updates.
  • Develop and maintain standardized imaging configurations and deployment processes to ensure consistency and efficiency.
  • Collaborate with IT teams to gather requirements and define imaging strategies to meet business needs.
  • Create and maintain documentation for imaging processes, configurations, and troubleshooting procedures.
  • Monitor imaging infrastructure and performance, troubleshoot issues, and implement solutions to optimize efficiency and reliability.
  • Configure and manage task sequences, packages, and software updates for automated software deployment and management.
  • Coordinate with security teams to implement security best practices and ensure the integrity and protection of imaging infrastructure.
  • Coordinate and execute the patch management process for operating systems, applications, and software components.
  • Identify, prioritize, and deploy security patches and updates to mitigate vulnerabilities and ensure system integrity.
  • Develop and maintain patch deployment schedules, ensuring minimal disruption to business operations.
  • Troubleshoot and resolve issues related to imaging, patching, and software deployment.
  • Document patching and imaging processes, including version control, change management, and configuration management.

Leadership and Project Management Requirements:

  • Deliver IT services with ITIL experience.
  • Manage customer relationships and expectations.
  • Lead strategic discussions and roadmap development with customer leadership.
  • Provide thought leadership in bringing automation and process improvement to service delivery.
  • Lead major incident calls and drive Root Cause Analysis (RCA) processes.
  • Manage coordination and follow-up/escalations for 3rd-party vendor support tickets/issues.


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