Customer Service Representative with Excellent Communication Skills
6 days ago
We are seeking a skilled Customer Service Representative to provide exceptional support to our customers at La Fonda On The Plaza in Indianapolis, IN.
Estimated Salary: $35,000 - $45,000 per year
Job DescriptionWe are looking for a highly motivated and detail-oriented individual who can handle customer inquiries and complaints efficiently. As a Customer Service Representative, you will be responsible for providing product and service information, resolving technical issues, and documenting customer interactions.
Main Responsibilities:
- Handle customer inquiries and resolve their concerns in a professional and courteous manner
- Provide detailed information about our products and services to ensure customer satisfaction
- Troubleshoot and resolve product issues and concerns in a timely manner
- Document and update customer records accurately
- Develop and maintain a knowledge base of our evolving products and services
To succeed in this role, you will need:
- Prior experience in customer service, sales, or a related field
- The ability to build rapport with clients and communicate effectively
- Strong organizational and time management skills to prioritize tasks and multitask
- A positive and professional demeanor at all times
- Excellent written and verbal communication skills
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