Customer Service Representative with Excellent Communication Skills

6 days ago


Indianapolis, Indiana, United States VICKIE ROJAS Full time
Job Overview

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers at La Fonda On The Plaza in Indianapolis, IN.

Estimated Salary: $35,000 - $45,000 per year

Job Description

We are looking for a highly motivated and detail-oriented individual who can handle customer inquiries and complaints efficiently. As a Customer Service Representative, you will be responsible for providing product and service information, resolving technical issues, and documenting customer interactions.

Main Responsibilities:

  • Handle customer inquiries and resolve their concerns in a professional and courteous manner
  • Provide detailed information about our products and services to ensure customer satisfaction
  • Troubleshoot and resolve product issues and concerns in a timely manner
  • Document and update customer records accurately
  • Develop and maintain a knowledge base of our evolving products and services
Requirements

To succeed in this role, you will need:

  • Prior experience in customer service, sales, or a related field
  • The ability to build rapport with clients and communicate effectively
  • Strong organizational and time management skills to prioritize tasks and multitask
  • A positive and professional demeanor at all times
  • Excellent written and verbal communication skills


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