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**Assistant Manager

2 months ago


Brookhaven, New York, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Planet Fitness. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our fitness centers, ensuring a positive member experience, and driving business growth.

Key Responsibilities
  • Operational Excellence: Provide operational support to the General Manager, ensuring seamless execution of business strategies and initiatives.
  • Team Development: Foster a high-energy team dynamic, promoting a culture of excellence, and driving employee engagement.
  • Customer Service: Deliver exceptional customer service, exceeding member expectations, and ensuring a Judgement Free Zone experience.
  • Problem Solving: Recognize and resolve problems promptly, providing solutions that meet the needs of members and staff.
  • Club Maintenance: Ensure the club is clean, well-maintained, and meets the highest standards of quality.
  • Staff Management: Supervise and develop staff, ensuring they have the skills and knowledge to deliver exceptional service.
  • Business Growth: Drive business growth through effective marketing, promotions, and sales strategies.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in driving business growth and improving operational efficiency.
  • Customer Service Skills: Excellent customer service skills, with the ability to deliver exceptional service in a fast-paced environment.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to recognize and resolve problems promptly.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with members, staff, and management.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and perform other physical demands of the role.
About Us

Planet Fitness is a leading health club franchise, known for its Judgement Free Zone philosophy and commitment to delivering a high-quality fitness experience. We are a dynamic and growing company, with a strong culture of innovation and excellence.

We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service.