Senior Learning Business Consultant

5 days ago

Washington, Washington, D.C., United States WEX Full time
About the Role

We are seeking a highly skilled Senior Learning Business Consultant to join our LearningOps & Delivery organization at WEX. As a key member of our team, you will play a critical role in supporting the learning function and change management initiatives for the Fraud and Compliance Department.

Key Responsibilities
  • Identify and implement learning strategies that drive business results.
  • Design, develop, and deliver learner-centered, high-impact learning experiences that meet the unique needs of our employees.
  • Measure the success of learning practices and identify areas for continuous improvement.
  • Collaborate with business leadership to define, develop, and implement new business processes, including planning and executing a transition to new processes.
  • Develop and maintain knowledge management initiatives to support the business.
  • Manage the onboarding process for newly hired employees.
Requirements
  • Bachelor's Degree in Business, Education, or equivalent.
  • Minimum of 5-10 years of experience in a business consulting-type environment.
  • Minimum of 3 years in financial/payment services industry or equivalent experience.
  • Experience in Financial Crimes, including Fraud Operations, is highly desirable.
  • Knowledge of card processing, payment fraud prevention/detection techniques, online fraud management, and/or experience with investigation products is a plus.
What We Offer

As a Senior Learning Business Consultant at WEX, you will have the opportunity to work with a talented team that values community, innovation, and continuous learning. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.

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