Customer Service Lead

2 weeks ago


Kingsville, United States Circle K Full time
Lead Customer Service Representative

At Circle K, we're looking for a skilled and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you'll be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide prompt and courteous customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Assist in training and developing new Customer Service Representatives, ensuring they have the skills and knowledge needed to succeed in their roles.
  • Perform shift supervision, overseeing the daily operations of the store and ensuring that all tasks are completed efficiently and effectively.
  • Complete store merchandise build-to's, ensuring that all products are properly stocked and displayed.
  • Assist with receiving and verifying vendor deliveries, ensuring that all products are accurately received and stored.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you



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