Senior Client Services Coordinator

6 days ago


Baltimore, Maryland, United States Crisp Recruit Full time

About Us

Ledyard Law LLC is a law firm dedicated to making a tangible impact in people's lives. With a passion for justice and integrity, we strive to provide exceptional legal services to our clients.

Job Summary

We are seeking an Administrative Assistant and Intake Specialist to join our team. As a pivotal member of our staff, you will be responsible for streamlining operations, enhancing client interactions, and utilizing technology and innovation to leave a lasting impression on the legal landscape.

Responsibilities

  • Administrative Support: Manage schedules, promote peak organization and efficiency, and serve as a liaison between team members and outside entities.
  • Client Intake and Communication: Handle high-volume incoming calls with professionalism, oversee the client intake process, and ensure smooth communication.
  • Project Coordination: Track special projects, provide regular updates, and assist in case closure.

Requirements

  • Experience and Education: At least 3 years of administrative experience, ideally in a legal setting, with a preference for personal injury and/or immigration law.
  • Skill and Abilities: Excellent organizational skills, outstanding communication abilities, and proficiency with legal-based CRMs.

Benefits

  • Competitive Salary: $50,000 - $60,000 annually, commensurate with experience and qualifications.
  • Time Off: 10 paid days off, plus court holidays (14 days).
  • Retirement: 401k with 3% match after 90 days.
  • Health Insurance: Monthly stipend up to $450.

About Our Team

We value innovation, dedication, and personalized approaches to legal services. As a key member of our team, you will contribute to a culture that makes a meaningful impact on people's lives.



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