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Senior ServiceNow Developer

2 months ago

New Bedford, Massachusetts, United States MITRE Full time
Transformative Opportunities at MITRE

At MITRE, we're committed to tackling our nation's toughest challenges while fostering a fulfilling life for our employees. As a Senior ServiceNow Developer, you'll be part of a not-for-profit organization that prioritizes the public interest, free from commercial conflicts. Our R&D centers create lasting impact in diverse fields, and we're making a difference every day.

Department Overview:

Our Computing Infrastructure & IT Service Management department applies advanced approaches and technologies to solve critical technical and mission problems. You'll work with senior government officials, collaborating with diverse customer groups to provide strategic direction and leadership in infrastructure engineering.

Key Responsibilities:

  • Translate user needs into requirements, leveraging knowledge of the application domain and technology state of the practice.
  • Evaluate alternatives to derive and develop architectures, plans, and designs using analytic techniques and integrating multiple engineering disciplines.
  • Provide enterprise architecture, IT strategic planning, strategic performance/outcome management, business process analysis, systems requirements analysis, systems architecture and design, systems integration and test, quality management, and risk analysis services.

Requirements:

  • Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years' experience; or equivalent combination of related education and work experience.
  • Working knowledge of IT Service Management (ITSM) Platforms such as Cherwell, BMC Remedy, and ServiceNow.
  • At least 5 years' experience with ITSM Platforms, including scripting, platform configuration, application design and development, integration with other tools and systems, and deployment in a production environment.
  • U.S. citizenship required to obtain Top Secret clearance.
  • This position requires a minimum of 50% hybrid on-site work.

Preferred Qualifications:

  • Experience working in the government sector.
  • Experience supporting operational environments.
  • Experience presenting to senior management.

Clearance Requirements:

This requisition requires the candidate to have a minimum of the following clearance(s): None.

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): Top Secret.

Work Location Type:

Hybrid

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