Operational Supervisor

7 days ago


Madison, Wisconsin, United States Vitense Golfland Full time
Vitense Golfland Opportunity

We are seeking a skilled Operational Supervisor to join our team at Vitense Golfland in Madison, WI. This exciting role offers a competitive estimated salary of $40,000-$50,000 per year, depending on experience and qualifications.

About the Role

The Operational Supervisor will be responsible for overseeing daily operations at our golf course, ensuring a high level of customer satisfaction by implementing our values of professionalism, safety, and fun. The ideal candidate will have a passion for golf, excellent customer service skills, and experience in management or a willingness to learn.

Key Responsibilities
  • Submit daily/nightly shift reports, including repairs, safety concerns, staff performance, and miscellaneous issues.
  • Manage a team of 10-25 staff members, providing guidance and support as needed.
  • Open and close the facility, ensuring a smooth transition between shifts.
  • Manage staff hours within budget parameters, adjusting staffing levels as necessary.
  • Run digital reports for all point-of-sale processors, analyzing sales data to inform business decisions.
  • Resolve guest issues and complaints in a professional and courteous manner.
  • Maintain a seamless flow of activities across the golf range, miniature golf, and par 3 golf course.
  • Mentor and motivate staff to perform their jobs safely and effectively, adhering to training protocols.
  • Alert HR to any training or performance issues that arise.
  • Become familiar with all activities offered at Vitense Golfland, training new staff as needed.
  • Meet bi-weekly with other Operational Supervisors and the Operations Director to discuss updates, problem-solve, and engage in professional development.

Vitense Golfland Team Member Benefits

We offer a comprehensive benefits package, including:
  • Manager meal credit up to $15 per shift.
  • 40% off food when not working.
  • FREE Vitense Golfland activities.
  • Vision, Health, and Dental insurance for full-time, year-round employees.
  • 401k for eligible employees.
  • Paid time off accruing from day one, up to 12 days per year.
  • 25% off retail purchases.

About Us

Vitense Golfland is a family-owned business founded in 1955 by George and Odie Vitense. Today, the business is owned and operated by Joel Weitz, who continues the family vision to be a leader in the golf entertainment industry. We pride ourselves on providing a memorable guest experience through the efforts of our talented team members.

This position is currently accepting applications. Join our team and be part of a dynamic organization that values excellence and innovation.

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