Operational Supervisor
7 days ago
We are seeking a skilled Operational Supervisor to join our team at Vitense Golfland in Madison, WI. This exciting role offers a competitive estimated salary of $40,000-$50,000 per year, depending on experience and qualifications.
About the Role
The Operational Supervisor will be responsible for overseeing daily operations at our golf course, ensuring a high level of customer satisfaction by implementing our values of professionalism, safety, and fun. The ideal candidate will have a passion for golf, excellent customer service skills, and experience in management or a willingness to learn.
Key Responsibilities
- Submit daily/nightly shift reports, including repairs, safety concerns, staff performance, and miscellaneous issues.
- Manage a team of 10-25 staff members, providing guidance and support as needed.
- Open and close the facility, ensuring a smooth transition between shifts.
- Manage staff hours within budget parameters, adjusting staffing levels as necessary.
- Run digital reports for all point-of-sale processors, analyzing sales data to inform business decisions.
- Resolve guest issues and complaints in a professional and courteous manner.
- Maintain a seamless flow of activities across the golf range, miniature golf, and par 3 golf course.
- Mentor and motivate staff to perform their jobs safely and effectively, adhering to training protocols.
- Alert HR to any training or performance issues that arise.
- Become familiar with all activities offered at Vitense Golfland, training new staff as needed.
- Meet bi-weekly with other Operational Supervisors and the Operations Director to discuss updates, problem-solve, and engage in professional development.
Vitense Golfland Team Member Benefits
We offer a comprehensive benefits package, including:
- Manager meal credit up to $15 per shift.
- 40% off food when not working.
- FREE Vitense Golfland activities.
- Vision, Health, and Dental insurance for full-time, year-round employees.
- 401k for eligible employees.
- Paid time off accruing from day one, up to 12 days per year.
- 25% off retail purchases.
About Us
Vitense Golfland is a family-owned business founded in 1955 by George and Odie Vitense. Today, the business is owned and operated by Joel Weitz, who continues the family vision to be a leader in the golf entertainment industry. We pride ourselves on providing a memorable guest experience through the efforts of our talented team members.
This position is currently accepting applications. Join our team and be part of a dynamic organization that values excellence and innovation.
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