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Food Service Operations Manager
2 months ago
At Arby's, we recognize that flexibility is vital for both employers and employees, and we value our workforce as our most significant asset. We are dedicated to treating our staff with integrity and respect, ensuring a stable, safe, and enjoyable work environment that allows them to reach their full potential.
The Restaurant Manager is a dynamic leader who exemplifies operational excellence across all aspects of the restaurant. Throughout the day, we depend on Restaurant Managers to oversee every facet of their establishment. An exceptional restaurant manager sets a positive atmosphere, remains composed under pressure, motivates a customer-focused team, and fosters a culture of respect and teamwork.
Key Responsibilities of the Restaurant Manager include:
- Leading a team of managers and crew members to ensure successful operations in all areas of People, Profitability, and Operations.
- Providing high-level leadership to the restaurant and its employees.
- Setting a standard for outstanding customer service by ensuring efficient and courteous transactions in a welcoming environment.
- Collaborating with the District Manager to ensure adherence to company policies and procedures in line with company standards and legal requirements.
- Handling human resource functions such as staffing, training, scheduling, and supervising employees while complying with HR policies and applicable laws.
- Interacting with vendors professionally and addressing customer complaints promptly and courteously.
Desired Qualities:
- Strong leadership skills focused on people.
- Excellent communication abilities.
- Determination and drive.
- Effective decision-making and problem-solving skills.
- A commitment to personal and professional development.
- Capability to understand and implement all operational procedures.
- Ability to understand, execute, and enforce all company policies and procedures.
Qualifications:
We seek individuals eager to succeed and grow within the company, ideally with a minimum of 2 years of fast-food restaurant management experience, 5 years of overall restaurant experience, and a strong desire to advance their careers.
- ServSafe Food Safety Certification is preferred.
- Must be legally authorized to work in the United States.
- Possession of a state-issued driver's license is required.
- Ability to pass a background check is necessary.
Benefits for Restaurant Managers include:
- A competitive salary.
- A comprehensive training program.
- Flexible scheduling options, with both full-time and part-time positions available.
- Employee food discounts.
- Opportunities for pay increases as specific skill levels are mastered.
- Regular performance evaluations.
- Full-time benefits including vacation time, health, and dental coverage.
- The support and resources necessary to achieve your professional goals.
Arby's is an Equal Opportunity Employer.