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Transportation Operator

2 months ago

Cincinnati, Ohio, United States Go METRO Full time

Go METRO

Position: Access Driver

Compensation: Initial pay for Access Drivers starts at $17.89 per hour, with potential increases based on hours worked, reaching a maximum rate of $25.56 per hour. New hires may qualify for a $2000 signing bonus, subject to applicable taxes, distributed in two payments.

Benefits: Comprehensive Health, Vision, and Dental Insurance (available after 90 days of employment), Complimentary Transportation Pass & Reduced Rate Dependent Passes, and Retirement Benefits.

Go METRO is in search of Access Drivers to deliver safe, dependable, and effective transportation services for individuals with disabilities. A Commercial Driver's License is not a requirement for this position. Ideal candidates will possess strong multitasking abilities, ensuring safe operation of the bus, fare collection, defensive driving, and outstanding customer service.

Key Responsibilities:
  • Drive passenger coach as scheduled, responding to demand.
  • Conduct pre and post-trip inspections to identify and report safety or maintenance issues.
  • Adhere to safe driving practices at all times.
  • Operate wheelchair and scooter lifts as necessary; ensure proper securing of mobility aids.
  • Address passenger inquiries and requests, providing accurate information and managing unruly behavior appropriately.
  • Document essential trip details as required.
  • Assist passengers with disabilities in boarding and alighting from the vehicle.
  • Collect fare media, cash, and/or assist with electronic fare applications.
  • Report mechanical issues, accidents, road hazards, and any injuries to dispatch or supervisory personnel.
  • Utilize a two-way radio as needed.
  • Participate in monthly safety meetings and ongoing training sessions.
  • Deliver exemplary customer service consistently.
  • Perform additional duties as assigned.


Qualifications:
  • High School Diploma or General Education Degree (GED).
  • Minimum age of 21 at the time of hiring.
  • Preferred experience in driving large vehicles, though not mandatory.
  • Customer service experience is preferred.
  • Experience working with individuals with disabilities is a plus, but not required.
  • Strong communication skills, both verbal and written.
  • Customer-focused with excellent problem-solving abilities.
  • Self-motivated and innovative, committed to continuous improvement.
  • Demonstrates professional integrity and accountability.
  • Able to multitask effectively.
  • Must be able to read maps accurately.
  • Driving record with fewer than 4 points.
  • No driver's license suspensions in the past 7 years.
  • Must successfully pass a background check, Department of Transportation (DOT) physical examination, and drug/alcohol testing.
  • Must pass customer service and safety assessments.


Physical Requirements:
  • Ability to walk short distances (F).
  • Capability to sit for extended periods while driving (C).
  • Manual dexterity for operating the passenger coach (C).
  • Reach outward with arms or legs for vehicle operation (C).
  • Occasional reaching above shoulder height when necessary (O).
  • Ability to climb stairs on and off the bus (O).
  • Squatting or kneeling to secure mobility aids when necessary (F).
  • Bending to secure mobility aids when necessary (F).
  • Occasional pushing/pulling of mobility aids (O).
  • Ability to stand as required (O).
N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Compensation details:



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