IT Infrastructure Specialist
2 weeks ago
We are seeking a skilled IT Infrastructure Specialist to join our team at North Wind Solutions. In this role, you will be responsible for providing Tier-2 troubleshooting support, managing day-to-day technical operations of core, distribution, and access layer switching equipment, as well as maintaining documentation of network transport, distribution, access layer, and firewall.
About Us
North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. We focus on facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services.
Responsibilities
- Provide Tier-2 troubleshooting support to manage and communicate issues and perform problem analysis to resolution on a 24/7 schedule.
- Manage day-to-day technical operations of core, distribution, and access layer switching equipment (routers, gateways, switches).
- Manage day-to-day technical operations of firewall administration.
- Maintain documentation of network transport, distribution, access layer, and firewall.
- Develop and maintain relationships with peers, staff supporting Information Management subcontractors, and customer base.
- Communicate and present technical information effectively to varying audiences.
- Assist in administering and ensuring technical security compliance with the site security plan and cyber security initiatives.
- Perform work safely and in compliance with environmental obligations using the Integrated Safety Management System and Environmental Management System.
Requirements
- Bachelor's degree in computer science related field with 8+ years' work experience.
- Experience with LAN, WAN, and WLAN design and implementation.
- Knowledge of core routing and switching design principles, best practices, and related technologies.
- Working technical knowledge of current network hardware, protocols, and Internet standards.
Estimated Salary: $90,000 - $120,000 per year
Benefits
Competitive pay and benefits package including health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees.
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